Store Manager

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, and a focus on recruiting, training, development, and retention. As a Store Manager, you’ll create a team environment that fosters inclusivity and positive connections while directing and leading the team to achieve store objectives.

Responsibilities

• Ensure your store achieves company objectives and KPI goals.
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling.
• Recruit, develop, and train top talent who are sales, customer, and fashion-focused.
• Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty.
• Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop.
• Maintain an effective and open line of communication with District Manager and HQ partners.

Requirements

• At least 1–2 years of specialty/apparel retail management experience with proven ability to lead teams to success.
• High School diploma, GED, or equivalent experience. College degree is a plus.
• Ability to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience.
• Flexibility and adaptability to changing retail and fashion trends, job duties, and work schedules.
• Fashion-focused with awareness of current trends.

Physical Requirements

(With or without reasonable accommodation)

• Able to stand and walk around during scheduled shifts.
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs.
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

• Medical, dental, vision, and mental health resources.
• 401k with company match.
• Life insurance and short-term disability.
• Vacation and sick time, plus paid company holidays.
• Employee stock purchase program (ESPP) and jury duty pay.

Additional perks include:

• Monthly bonus potential.
• 50% associate discount.
• Tuition reimbursement.
• Childcare discount program.

Pay

$24.05 – $29.75 per hour