Store Manager

About the role

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our stores offer an exciting, one-of-a-kind experience for both customers and employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by open dialogue, empowerment, and a focus on recruiting, training, development, and retention. As a Store Manager, you’ll create a team environment that fosters inclusivity and positive connections while directing and leading the team to achieve store objectives.

Responsibilities

• Ensure your store achieves company objectives and KPI goals
• Lead an operationally sound business by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling
• Recruit, develop, and train top talent who are sales, customer, and fashion-focused
• Set the example for The Torrid Connection and ensure the team provides a shopping experience that encourages positive customer connections and loyalty
• Implement merchandise strategies while maintaining a clean, consistent, and inviting store environment that inspires customers to shop
• Maintain an effective and open line of communication with District Manager and HQ partners

Requirements

• At least 1–2 years of specialty/apparel retail management experience with proven ability to lead teams to success
• High School diploma, GED, or equivalent experience (college degree is a plus)
• Ability to multitask in a fast-paced environment while maintaining a commitment to creating an amazing customer experience
• Flexibility and adaptability to changing retail and fashion environments, challenges, job duties, and work schedules
• Fashion-focused with awareness of current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures, and move packages weighing up to 50 lbs
• Able to reach for merchandise using ladders, step stools, merchandise retrieving poles, shoe poles, etc.

Benefits

• Competitive benefits package including medical, dental, vision, and mental health resources
• 401k with company match
• Life insurance and short-term disability
• Vacation and sick time, plus paid company holidays
• Employee stock purchase program (ESPP) and jury duty pay
• Monthly bonus potential
• 50% associate discount
• Tuition reimbursement
• Childcare discount program

Pay

$24.05 – $32.25 per hour