Store Manager

About the role

We're looking for a Store Manager who can cultivate a culture of care, collaboration, and growth. In this role, you'll take ownership of total store activities, ensuring compliance with local, state, and federal laws, and internal audits.

Responsibilities

• People Development and Diversity:

  • Lead, mentor, and develop the store team to achieve their full potential, fostering a culture of continuous improvement and professional growth
  • Conduct regular performance evaluations, set clear goals, and provide ongoing feedback
  • Foster a culture of diversity and inclusion within the team

• Labor Relations:

  • Manage labor relations to ensure a productive and harmonious work environment
  • Address and resolve any labor issues or disputes in a fair and timely manner
  • Ensure compliance with labor laws and company policies

• Strategic Business Planning:

  • Develop and implement strategic business plans to drive store success and growth
  • Collaborate with regional and corporate teams to align store goals with overall company objectives

• Profitability and Financial Management:

  • Manage store budgets, including payroll, productivity, and other operational expenses, to ensure financial targets are met
  • Analyze sales and performance data to identify opportunities for growth and improvement
  • Implement strategies to drive sales and profitability while controlling costs

• Operational Excellence:

  • Oversee daily store operations, ensuring compliance with local, state, and federal laws, as well as internal audits and policies
  • Delegate responsibilities equitably to ensure smooth and efficient store operations
  • Maintain high standards of sanitation and safety throughout the store

• Mercandising and Sales:

  • Ensure the store is well-stocked, clean, and visually appealing
  • Oversee merchandising efforts, including product placement, promotions, and inventory management
  • Develop and execute sales strategies to meet and exceed store goals

• Community Relations:

  • Build and maintain strong relationships with organizations within the local community, participating in and supporting community events and initiatives
  • Promote the store's community engagement programs and encourage team participation

• Customer Service Excellence:

  • Create and maintain a culture of best-in-class customer service, promoting a positive environment for both internal and external customers
  • Handle customer inquiries and concerns promptly and professionally, ensuring high levels of satisfaction
  • Implement strategies to continuously improve the customer experience

Requirements

• Bachelor's degree in Business Administration, Retail Management, or a related field or equivalent years of work experience

• Minimum of 5 years in retail management, with a strong understanding of all store operations

• Proven track record of leading and developing high-performing teams

• Demonstrated leadership and management skills, inspiring and guiding teams to achieve goals

• Knowledge of safe food handling practices and regulatory compliance

• Excellent communication, interpersonal, planning, and organizational skills

• Strong leadership and management skills, with the ability to motivate and inspire a team

• Strong analytical and strategic planning abilities

• High level of customer service skills and a passion for delivering an exceptional customer experience

• Effective organizational, time management, and delegation skills

• Ability to work flexible hours, including weekends and holidays

Qualifications

Qualified candidates will be considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

Skills

• Leadership and management skills

• Strategic planning and analysis

• Customer service excellence

• Team building and development

• Financial management and budgeting

• Merchandising and inventory management

• Community engagement and event coordination

• Compliance with local, state, and federal laws

Benefits

• 401(k) with 5% employer match available on Day One of employment

• Dependent Care flex Spend accounts

• Dependent life insurance

• Discounts on theme park tickets, vehicle purchases and travel through LifeMart

• Employee Assistance Program

• Exclusive 5% associate discount on most purchases made in-store and online

• Health Advocate Concierge Service

• Life Insurance

• Medical, dental, vision and pharmacy benefit plans for you and your dependent starting on Day One

• My Resources Quit Program (Pelago) - support for associates and families to quit tobacco or nicotine

• Paid Parental leave

• Pre-tax spending accounts (FSA, HSA)

• Short term/long term disability at no cost to employee

• Tuition reimbursement

• Competitive Paid time off includes:

  • Vacation time
  • Personal Holidays
  • Sick Time

Pay

$90,000 - $150,000 with a 30% bonus

Schedule

Flexible schedule, including weekends and holidays