Store Manager

About the role

Join the Smoothie King team as a Store Manager and play a key role in contributing to our continued success. You will create and lead a highly productive environment, build a motivated team, and ensure an extraordinary guest experience with a focus on strategic, operational, and leadership excellence.

Responsibilities

• Enthusiastically hire, develop, and lead the team at your store to provide a great guest experience and fulfill our mission to inspire people to live a healthy and active lifestyle.
• Use operational tools such as Profit and Loss Statements, Daily Business Reviews, Cash and Deposit Logs, and Data Central scheduling and inventory management tools to achieve operational excellence.
• Maintain relationships with suppliers (inventory management, shipments, etc.).
• Review store environment and Key Performance Indicators (KPIs) to identify problems, concerns, and opportunities for improvement and adjust accordingly.
• Manage cash activities for the store (daily deposits, etc.).
• Ensure compliance with food safety guidelines in your store at all times; ensure all Team Members comply as well.
• Own and promote brand standards in alignment with company vision.
• Ensure store appearance and cleanliness are upheld and consistent with Smoothie King brand standards.
• Drive implementation of company programs through action planning and inspiring the team to meet operational standards.
• Develop local store marketing plans to support brand initiatives, including initiating community outreach through marketing and special events.
• Recognize and reinforce individual and team accomplishments using existing tools and programs, as well as finding new, creative, and effective methods of recognition.

Requirements

• High school diploma required; an associate or bachelor’s degree in business, hospitality management, or a similar field is preferred.
• Minimum 2 years’ experience as a store manager or supervisor of a team in a restaurant or similar type of retail customer service business.
• Basic knowledge of Microsoft Word and Excel.
• Exceptional interpersonal skills—you are energized by working with people.
• Act with integrity, honesty, and knowledge that promotes our culture, values, and mission.
• Customer-first attitude with the ability to discover and respond to customer needs.
• A bias toward action—you do not hesitate to roll up your sleeves and do whatever it takes to get the job done.
• Ability to work the hours needed to run your store effectively, including a variety of days, evenings, weekends, and holidays.

Benefits

• Competitive pay and benefits package.
• Paid time off.
• Health, dental, and vision insurance.
• Flexible schedule.
• 401k with company matching.
• Employee discount.
• Paid training.
• Opportunity to learn and develop new skills in a supportive and growth-oriented environment.
• Be part of a company committed to helping people live healthier lives through nutrition.