Store Manager

About the role

Responsible for all aspects of the Stores' operations. Leads the entire operation of the Store to ensure that Company standards and best practices are consistently met. Staffs, trains and develops leadership team to deliver the desired sales and profit results, while maintaining a friendly, easy to shop environment. Recruits, trains and develops Associates. Manages the operations of the Stockroom, Front End, and Sales Floor to ensure new merchandise gets to the sales floor in a timely manner, goods are received properly and manages expenses through execution of best practices and productivity.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Analyzes Store reports to evaluate controllable expenses and overall Store performance.
• Addresses any variance to Company standards with appropriate action plan, partnering with the District Manager as needed.
• Schedules Associates to meet business objectives.
• Accepts special assignments as directed by Leadership.
• Administers payroll including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
• Recruits, hires, trains and develops Assistant Managers, Area Supervisors and non-exempt Associates.
• Trains and motivates Associates to reduce Store turnover.
• Maintains compliance with Ross personnel policies and procedures.

• Qualifications and Special Skills

  • Five or more years of Store management experience in a retail environment.
  • Maintains a high level of Customer service.
  • Demonstrates the ability to lead, manage, motivate and communicate positively to Store Associates at all levels.
  • Ability to train, coach and develop Associates at all levels.
  • Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results.
  • Fluency in English.
  • Exercises considerable independent judgement and discretion.
  • Ability to work evenings and weekends.

  Physical Requirements

  • Uses all Store equipment, including PDTs, registers and PC as required.
  • Spend up to 100% of working time standing, walking, and moving around the Store.
  • Bend at the waist, squat, kneel, climb, carry, reach, and stoop.
  • Occasionally push, pull and lift more than 25 lbs.
  • Use janitorial equipment, rolling racks, ladders and other assigned supplies.
  • Perform basic mathematical calculations commonly used in retail environments.

  Compensation and Benefits

  • Base salary range: $72,836 - $113,808.
  • Benefits include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses.
  • Extended benefits include Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 15 days/year, 9 Personal and Company Holidays.
  • As, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.