Store Manager

About the Role

Responsible for managing store operations, including staffing, inventory, merchandising, and customer service to ensure effective store performance.

Responsibilities

• Recruit, train, evaluate, and retain qualified employees, ensuring compliance with labor laws and company policies.
• Communicate performance expectations, conduct evaluations, and address employee development and disciplinary actions.
• Manage store opening and closing procedures, including personal involvement at least twice weekly.
• Analyze financial statements to identify sales trends, control expenses, and minimize shrinkage.
• Oversee inventory management, ordering, and replenishment to meet stock targets and seasonal demands.
• Ensure proper merchandise presentation, signage, and store cleanliness to enhance customer experience.
• Maintain accurate inventory levels, safeguard assets through cash handling and security procedures, and ensure compliance with safety policies.
• Lead customer service efforts and foster a safe, organized environment for staff and shoppers.
• Complete administrative tasks and ensure staff adherence to policies and procedures.

Requirements

• Ability to interpret operational documents and perform basic math calculations.
• Knowledge of cash handling, inventory management, and merchandising practices.
• Effective communication, interpersonal, and organizational skills.
• Experience in recruiting, hiring, counseling, and ensuring legal compliance.
• Preferred high school diploma or equivalent; management experience in retail is advantageous.
• Strong leadership qualities with a focus on team development and collaboration.

Physical & Working Conditions

• Frequent walking, standing, bending, and lifting up to 40-55 pounds.
• Occasional exposure to outside weather conditions in a fast-paced environment.