Store Manager

About the role

We are seeking a General Manager to step into a successful location that is 3 years old. The ideal candidate has excellent revenue-building skills, enjoys leading a team, and intuitively understands the retail environment, membership sales, autopay, add-ons, and how to use marketing and in-store events to drive revenue. This is a busy location, and the ideal candidate thrives in a fast-paced and flexible environment. We value work/life balance, monthly bonuses, and provide attractive schedule options.

Restore Hyper Wellness + Cryotherapy is the leading retail provider of alternative health and wellness modalities in the US. Our goal is to make Hyper Wellness widely accessible, affordable, and fun. We help people from all walks of life feel better and perform at a higher level so they can do more of what they love in life.

Responsibilities

• Assist customers with wellness issues related to sports performance, recovery, pain management, and general health
• Focus and concentrate on revenue, membership, and sales
• Educate customers about Restore's services and the health benefits they offer
• Deliver a superior customer experience
• Build and coach a team of qualified wellness professionals
• Represent the Restore brand and our mission to bring Hyper Wellness to as many people as possible
• Identify and grow current KPIs
• Meet the community's local recreational and top athletes and fitness enthusiasts at local events and generate interest in Restore's wellness services
• Participate in local health and fitness events and large-scale wellness initiatives
• Engage in both word-of-mouth and social media marketing
• Manage social pages
• Manage lead generation and first-time visitor activity leading to membership conversions
• Build your team of wellness professionals
• Keep staff up-to-date on current promotions, upcoming events, and store updates
• Represent the Restore brand

Requirements

• An affinity for sales—you need to enjoy the sales process and have a track record
• People engagement, building and closing sales
• Desire to make people feel better and pursue wellness
• Passion for fitness and athletic achievement
• Exceptional verbal and written communication skills; charisma is appreciated
• Ability to deliver action plans based on and measured by data—you have to be comfortable with numbers
• Good team player—you need to be a leader, but you also need to be able to delegate and develop a quality team
• Desire to meet personal and team monthly, quarterly, and annual financial goals (total compensation will be tied to performance)
• Bachelor's degree preferred

Benefits

• Competitive salary
• Health benefits
• Monthly performance bonuses
• Access to complementary wellness services
• Opportunity for growth
• Vacation days