Store Manager

About the role

At Primark we're caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We're committed to providing our customers with service that is second to none. As Store Manager, you'll be at the forefront of expanding this fashion revolution in the United States.

What You'll Do

• Set the store vision and direction and act as a role model for your store team
• Drive continuous improvement and maintain a forward-thinking approach to deliver strategic goals in store
• Work to maximize sales, maintain store standards, and motivate your team
• Exceed customer expectations and deliver on Primark's proposition (maximizing joy and minimum cost) to drive store sales to achieve targets
• Manage inventory, coach teams to move product in accordance with customer demand by driving commercial excellence
• Understand the local market by benchmarking against competitor's products, services and practices and use insight to support strategic planning to improve store performance
• Drive commercial performance to achieve sales budget and maximize sales within each department using all available tools to reach and exceed targets
• Drive improved availability in-store with a consistent focus on size and option control to meet customers' expectations
• Develop your team to build optimal stock levels and maximize visual impact
• Own the resource planning and scheduling process to deliver the right people in the right place at the right time within agreed budgets and by managing controllable cost

What You'll Get

• An onboarding period in Primark's other U.S. trading areas
• Tools needed to excel as the business expands globally
• Competitive benefits and work life balance

Requirements

• 5 years prior experience as a retail Store Manager in a fast-paced, high-volume environment
• Excellent leadership and people management skills with experience in developing high performing teams and future leaders
• Commercially astute with the ability to analyze reports and guide teams to improve commercial performance
• Ability to engage and influence stakeholders and act as a role model to motivate and inspire a team that exudes confidence and enthusiasm
• Demonstrated experience in empowering and enabling a team to deliver excellent customer service and store standards while maintaining effectiveness and focus on customer needs
• Strong planning and organizational skills and the ability to work to agreed timescales
• Must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies
• Must be able to provide amazing customer service in English, including being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers

Pay

$116,480 - $157,040