Store Manager

About the role

As a Store Manager, you will embrace the idea that life is for fun and create an exciting, vibrant experience for both your team and customers. You will take charge of every aspect of the store, leading your team with energy and enthusiasm from the front lines. You will report directly to the Area/District Manager and lead a dynamic team, including the Assistant Store Manager, Shift Leads, and Sales Associates.

Responsibilities

• Embody and promote the mission and core values of Miniso in every aspect of your role.
• Ensure seamless store execution, including delivering outstanding customer service, upholding merchandising standards, adhering to operational procedures, and driving sales performance.
• Promote and drive engagement with the store’s membership program to enhance customer retention and boost sales.
• Oversee all aspects of store operations and overall performance to develop store employees.
• Meet sales goals by training, motivating, mentoring, and providing feedback to the team.
• Lead efforts to recruit, hire, train, and retain top talent, fostering internal growth through performance evaluations and career development paths.
• Uphold store standards, driving profitability through effective sales strategies and expense management.
• Manage cash-handling tasks, ensure adherence to standard operating procedures, and maintain a clean, safe environment for associates and customers.
• Serve as the key liaison with the Area/District Manager and Human Resources regarding employee performance and relations.
• Perform essential tasks such as operating computers and printers, managing schedules, and ensuring the store remains clean and organized.
• Drive an inviting store environment, keeping the store in top condition and ensuring visual displays align with company guidelines.
• Champion business growth through strategic planning to boost store presence, increase traffic, and maximize sales performance.
• Address and resolve issues raised by staff and customers to maintain a positive environment.

Requirements

• Proven successful experience in retail management.
• Strong leadership, organizational, and customer management skills.
• Excellent communication and interpersonal abilities.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to relocate or manage additional stores based on business needs.
• Ability to travel between locations is required.
• High school diploma or equivalent required; Associate degree or higher in Business Administration, Organizational Behavior, Hospitality, or related fields is preferred.
• 3+ years of experience in retail management, with a strong track record of leading teams.

Pay

USD $19.00 - USD $30.00 per hour.