Store Manager

About the role

As a Store Manager at JOE & THE JUICE, you are responsible for the daily operation of your store, ensuring the highest performance possible in all areas within the operation. You will adhere to market-specific legal requirements, company policies, risk, and compliance structures.

Responsibilities

• Virtue-Based Leadership
• Lead, inspire, and develop team members in alignment with company virtues and operational principles
• Act as a role model of company values and foster a positive, high-performance culture
• Ensure clear communication of expectations and accountability across the team
• Recruitment & Talent Development
• Own the recruitment interviewing, hiring, pre-boarding, and onboarding of team members
• Build and maintain a strong future talent pipeline
• Employee Engagement & Development
• Develop and motivate team members through structured development plans and continuous feedback
• Facilitate in-store training sessions and regular team meetings
• Monitor and drive employee engagement initiatives to meet or exceed benchmark engagement scores
• Guest Experience Champion
• Build strong relationships within the local community in alignment with brand behavior principles
• Drive guest loyalty and satisfaction through consistent service excellence
• Operational Excellence & Compliance
• Maintain a safe, secure, and healthy working environment by enforcing hygiene, health, and safety standards
• Ensure compliance with brand standards and local regulatory requirements
• Uphold the highest operational ratings and performance standards
• Shift Planning & Workforce Management
• Develop optimal shift plans considering seasonality, local events, and store traffic patterns
• Achieve efficient workflows aligned with company standards and budget
• Achieve working hours compliance with contractual obligations, union agreements, and local labor laws
• Stock & Inventory Management
• Take full ownership of inventory management, including stock counting and ordering
• Optimize inventory levels to minimize waste and meet defined monthly waste targets
• Performance & Financial Management
• Drive sales growth and overall store performance
• Optimize store EBITDA and achieve defined KPI targets
• Monitor financial performance and implement corrective actions where necessary

Qualifications

• Minimum 3 years of leadership experience in a comparable retail, hospitality, or service-driven environment, with a proven track record of delivering operational and financial results
• Demonstrated experience leading and developing teams, with the ability to drive performance, accountability, and engagement
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Passion for people leadership, with a genuine commitment to coaching, mentoring, and developing team members to reach their full potential

Benefits

Experience our brand firsthand with exclusive discounts and special offers available only to employees
Access competitive medical, dental, and vision insurance plans designed to support your overall well-being
Invest in your future with our 401(k) program
Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
Compensation- Starting at $85,000 plus bonus

THE JUICE – Overview Of Your Benefits And Perks

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