Store Manager

About the role

As a Store Manager at HEYDUDE, you’re the driving force behind an energized, high-performing team. You set the pace, inspire excellence, and create a culture where every interaction becomes an unforgettable experience. Through strong leadership and accountability, you’ll empower your team to exceed expectations while ensuring flawless execution of daily operations.

Responsibilities

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Drive recruitment and staffing efforts to ensure consistent store coverage throughout the year, including anticipating seasonal needs and fostering a high-performing, retention-focused team culture
• Lead the team in achieving performance metrics including sales, customer service, and product engagement while demonstrating a strong passion for operations, organization and process execution
• Own and lead all daily retail operations, driving team accountability for delivering exceptional consumer service, accurate POS management, organized stock rooms with timely replenishment, precise pricing and markdown execution, loyalty program growth, and consistent store cleanliness and recovery standards
• Cook up and lead all daily retail operations, driving team accountability for delivering exceptional consumer service, accurate POS management, organized stock rooms with timely replenishment, precise pricing and markdown execution, loyalty program growth, and consistent store cleanliness and recovery standards
• Coordinate, delegate, and prioritize tasks to maintain smooth store operations, ensuring timely follow-up and completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Requirements

• Must be 18 years or older
• 4+ years of retail experience with a preference for candidates with prior Store Manager experience
• Flexibility in the work schedule, including nights, weekends, holidays and extended hours, with regular attendance and punctuality essential
• Desire to succeed in a high growth, fast-paced retail environment
• Proven track record inspiring and empowering teams while driving performance and achieving results
• Demonstrates exceptional written and verbal communication skills to effectively engage with store teams, field leaders, and corporate partners

Qualifications

• Valid driver’s license and acceptable driving record may be required if driving is an essential job function

Skills

• Strong leadership and communication skills
• Ability to manage multiple priorities and deadlines
• Excellent organizational and problem-solving skills
• Ability to work independently and as part of a team

Benefits

The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment. We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.

Pay

The salary or pay range for this role is $28.00 - $33.50 per hour. Pay offered will vary based on job-related factors such as location, experience, training, skills, and abilities.

Schedule

This role has been aligned to the Resident persona. The work environment and physical demands described here are representative of those that an employee will encounter while performing the essential functions of this job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of their position, absent undue hardship.

Company Information

• The Company is an Equal Opportunity Employer committed to a diverse and inclusive work environment.
• We accept applications on an ongoing basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability, or any other classification protected by law.
• The Company participates in E-Verify.
• This position is eligible to participate in a company incentive program.
• This position is eligible for company benefits including but not limited to medical, dental, and vision coverage, life and AD&D, short and long-term disability coverage, paid time off, employee assistance, participation in a 401k program that includes company match, and many other additional voluntary benefits.