Jobs · Business Development · Ohio

Store Manager

Firestone Complete Auto Care · Westerville, OH · 2 mo ago
On-siteBusiness DevelopmentFull-time

Position Summary

Responsible for every aspect of the store operation, which includes: selecting, coaching and developing store teammates as well as merchandising, advertising and promotion of products and services.

Responsibilities

  • Customer service.
  • Drive store sales & promotions.
  • Create results for teammates, customers and the company.
  • Understand alternative tire sourcing and competitors.
  • Track and meet payroll, budgets and store goals.
  • Keep records and relevant financial information current.
  • Manage, schedule and assign staff according to their skill level.
  • Attend paid training to stay up-to-date with new developments in the automotive service industry.
  • Follow up with customers to obtain feedback and ensure they are satisfied with received.

Minimum Qualifications

  • A High School Diploma or equivalent.
  • Demonstrated success in retail sales management.
  • Problem solving skills as it relates to customer complaints.
  • Aptitude to manage inventory, order scheduling, and merchandising displays.
  • Must be able to assist customers for personal sales as well as complaints to ensure customer retention and loyalty.
  • Exceptional teammate and customer communication skills.
  • Negotiation and conflict resolution skills.
  • Valid automobile driver's license at all times and be able to drive customer and company vehicles.

Our Crew Knows Benefits

  • Medical, Dental and Vision - Starting day 1 for all our teammates.
  • Paid vacation and holidays.
  • On-the-job training and company-funded ASE certifications.
  • Flexible work schedule.
  • 401(k) match.
  • On-demand pay (daily pay) program available.

Our Values

  • Give Back To You
  • Professional Development
  • Community Involvement
  • Integrity & Teamwork

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