Jobs · Business Development · Iowa

Store Manager

Citi Trends · Des Moines, IA · 2 days ago
Business DevelopmentFull-time

Summary Of Key Responsibilities

  • Lead daily store operations to ensure sales goals, profit objectives, and customer experience standards are consistently achieved.
  • Maintain financial controls, including payroll management, shrink control, and operating expenses.
  • Ensure proper inventory controls, inventory transactions, and compliance with shrink prevention standards.
  • Recruit, interview, hire, onboard, coach, and, when necessary, counsel or terminate associates in accordance with company policies and legal guidelines.
  • Direct and supervise associates engaged in sales, inventory, cash handling, and customer service.
  • Build and maintain appropriate staffing levels to support store operations and performance.
  • Provide ongoing coaching, feedback, and performance management to develop store associates.
  • Ensure customers consistently receive excellent service in a safe, organized, and welcoming environment.
  • Reinforce adherence to company policies, procedures, and loss prevention standards.
  • Address customer concerns professionally and promptly.
  • Perform additional duties and responsibilities as assigned to support store operations and business needs.

Qualifications

  • A high school diploma or equivalent required.
  • 3–5 years of experience as a Store Manager or equivalent retail leadership role.
  • 5–7 years of overall retail experience preferred.
  • Strong communication, organizational, and people leadership skills.
  • Ability to work a flexible schedule, including nights and weekends.
  • Ability to perform basic math calculations, including percentages.

Key Competencies

  • Store Leadership & Accountability: Hiring, Recruiting & Talent Development, Sales & Profit Performance Management, Operational Excellence & Compliance.
  • Customer-Focused Execution: Time Management & Prioritization, Adaptability in a Fast-Paced Retail Environment.

Pay

Competitive pay and a comprehensive benefits package that includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

Schedule

Flexible schedule, including nights and weekends.

Benefits

Includes health and dental insurance, paid vacation, a 401(k) plan, paid training, and opportunities for continued career growth.

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