Store Manager

About the role

Our Store Managers are responsible for building a team of top performers, creating an amazing customer experience, and empowering the team to be their best. You manage all aspects of a store, including hiring and training associates, overseeing operations, and reaching company sales and profitability goals. You foster a positive environment that develops and engages managers, associates, and customers daily.

Who You Are

• Inspirational leader who guides their team to achieve great results.
• Proactively connects with candidates to build a talent pipeline.
• Demonstrates a competitive spirit and desire to win.
• Team player with an entrepreneurial spirit.
• Operates with a sense of urgency and effectively manages competing priorities.
• Adapts to change and takes on more responsibilities.
• Self-motivated; seeks personal growth and development.

Responsibilities

• Use statistical information and market knowledge to create action plans and achieve financial, customer-service, and operational goals, while addressing the store’s unique strengths and challenges.
• Understand and demonstrate product knowledge, selling, and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty using company tools.
• Attract, develop, and retain top talent.
• Motivate and engage your teams by identifying their strengths.
• Provide and receive feedback to improve performance and develop team members.
• Communicate clear expectations and hold the store team and yourself accountable to achieving results.
• Ensure store standards for merchandising and operations are met consistently.
• Oversee all controllable expenses such as payroll and training to increase profitability.
• Establish trust with the team in the face of opposing beliefs, values, or perspectives.
• Remain composed in the face of challenges and unforeseen circumstances.
• Provide leadership or assistance with floor sets, window changes, and other merchandising and visual expectations.
• Perform POS transactions on designated shifts and execute management functions in the absence of the Assistant Manager.
• Schedule employees to their strengths to maximize productivity.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications

• 2+ years as a Store Manager in a similar volume, apparel business (preferred).
• Proven track record of exceeding sales and statistical expectations.
• Flexible availability to meet the needs of the business (including evenings and weekends).
• May require occasional travel to other store locations and attendance at district meetings.

Pay

USD $49,000.00 - USD $70,000.00 /Yr.