Store Manager

About the role

At BoxLunch South Hills Village, we’re committed to using our love of pop culture to eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. As Store Manager, you’ll lead the store in achieving sales targets, recruiting, developing talent, and delivering exceptional customer service.

Responsibilities

• Ensure the store achieves sales plans and comp sales goals.
• Recruit, develop, and retain a collaborative and passionate team.
• Create customer engagement through social media, store web applications, and clienteling.
• Lead an operationally sound business with a balance of structure, delegation, and customer-first selling practices.
• Monitor shrink/loss prevention, payroll hours, schedules, and external factors affecting business.
• Collaborate with retail leadership and HQ partners on trends and customer feedback.
• Run sales reports and use data to guide strategy for hitting sales targets.
• Adapt to new technologies, communicate company policies, and control supply spending.
• Merchandise the store compellingly, using planograms as a guide, and launch all promos on time.
• Build a bench of talented staff through mentorship, recognition, and feedback.

Requirements

• At least 1-2 years of retail store management experience, leading teams to success.
• Skills in communication, recruiting, and operations (payroll, reporting, scheduling, merchandising).
• Must be at least 18 years of age.
• High school diploma or GED equivalent (a degree is a plus).
• Ability to adapt to the fast-changing retail industry.
• Open-minded and inquisitive about pop culture fandoms and trends.
• Able to navigate the store, merchandise product using approved equipment, and handle boxes of merchandise up to 50 pounds (with or without reasonable accommodation).