Store Manager

About the role

At BoxLunch, we’re committed to using our love of pop culture to eliminate hunger. With every $10 spent, we donate a meal to Feeding America that directly benefits the communities we are in. As a Store Manager, you’ll be at the forefront of bringing the fandom to life, leading the store in achieving sales targets, recruiting, development, and performance management. You’ll be a retail maverick who thrives in a fast-paced environment, develops talent, and delivers exceptional customer service.

Responsibilities

• Ensure the store achieves sales plans and comp sales goals.
• Recruit, develop, and retain a collaborative and passionate team.
• Create customer engagement through social media, store web applications, and clienteling.
• Maintain operational excellence with a balance of structure, delegation, autonomy, and customer-first selling practices.
• Monitor shrink/loss prevention, payroll hours, schedules, and external factors affecting business.
• Collaborate with retail leadership and HQ partners on trends and customer feedback.
• Analyze sales reports and use data to guide strategy for hitting sales targets.
• Adapt to new technologies, communicate company policies, and manage supply spending.
• Merchandise the store compellingly, follow planograms, and launch promotions on time.
• Build a bench of talented staff through mentorship, recognition, and feedback.

Requirements

• At least 1-2 years of retail store management experience, leading teams to success.
• Strong skills in communication, recruiting, and operations (payroll, reporting, scheduling, merchandising).
• Minimum age of 18.
• High school diploma or GED equivalent (a degree is a plus).
• Ability to adapt to the fast-changing retail industry and handle unexpected challenges.
• Open-minded and inquisitive about pop culture fandoms and trends.
• Physical ability to navigate the store, merchandise products, and lift up to 50 pounds (with or without reasonable accommodation).

Pay

$24.15 - $30.20 an hour. The pay range starts as listed, but final salary may vary based on factors such as education, location, experience, and meeting minimum job requirements.