Store Manager

Leadership & Team Development

• Recruit, supervise, schedule, train, and develop store personnel.
• Assume responsibility for store operations and the commercial department in the absence of the Commercial Sales Manager.
• Motivate employees to excel in their roles and enhance productivity.

Communication & Customer Engagement

• Ensure clear and effective communication within the team.
• Follow up on tasks and provide timely updates.
• Address customer concerns professionally, turning complaints into compliments.

Operational Excellence & Safety Compliance

• Conduct and review all opening and closing procedures.
• Manage emergency situations and follow proper accident protocols.
• Monitor and manage activities related to risk & safety management, ensuring a secure workplace with protective personal protective equipment (PPE) compliance.

Sales & Performance Metrics

• Drive WOW! Customer Service, creating an outstanding shopping experience.
• Maintain sales productivity, store appearance, and merchandising excellence.
• Monitor cash flow, inventory, and security control to optimize profitability.
• Analyze and reconcile Proft &Loss statements, tracking store performance.

Process & Team Collaboration

• Delegate merchandising tasks efficiently, ensuring timely completion.
• Provide performance feedback, conduct evaluations, and foster a culture of success.

We are looking for candidates with basic automotive parts knowledge, proven leadership experience with strong communication, decision-making, and sales-driving skills. Candidates must demonstrate integrity, professionalism, and commitment to customer satisfaction. They should thrive in fast-paced environments while driving operational excellence and team engagement. A positive work culture focused on development and results is essential. Proficiency in managing, analyzing, and reconciling Profit & Loss statements is required. Additionally, candidates should be able to lift, load, and deliver merchandise with attention to safety and accuracy. Flexibility to work evenings, weekends, and holidays as business needs arise is preferred.

Automotive Service Excellence (ASE) Certification is preferred but not required.