Store Manager
About the role
ADI Global Distribution is North America's leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that our people are our greatest asset. We take pride in having the largest and most well-trained team of sales and technical professionals which makes us an indispensable partner to our customers.
Responsibilities
- Serve as a Sales Leader to drive selling activities and coach to increase sales performance
- Ensure the Store exceeds targets like Sales revenue, account growth, and product sales
- Coordinate customer training events to expand market potential
- Monitor competitive conditions in the territory, and recommend changes as necessary to gain market share in new areas
- Maintain relationships with customers and vendors to achieve short and long-term goals of the store
- Work with vendors to identify sales opportunities to drive leads to the store
- Leverage reports and dashboards for identifying sales trends
- Manage hiring, training, and mentoring of employees to ensure a positive experience
- Lead team members to exceed the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment
- Lead ongoing professional development for the team
- Foster an environment of teamwork that promotes the appreciation of diversity as well as cohesiveness and support and work effectively together to enable employees to succeed
- Perform Periodic Performance Reviews and Annual Compensation Planning
- Manage the Profit & Loss of the Store, leveraging cost controls, price improvement, and sales growth to maximize the Store's profitability
- Supervise the overall operational, budgetary, and financial responsibilities and activities of the Store
- Promote exceptional customer service for customers
- Handle and Resolve escalations related to the Customers
- Providing support to other duties as assigned
Requirements
- 3+ years of experience with a Sales Background
- People Management experience preferably with distribution or retail exposure
- Excellent communication (written and spoken) and demonstrates active listening skills
Qualifications
- Industry experience
- Computer literacy skills – Knowledge of operating Microsoft Office
- Strong Analytical Skills with experience in any Customer relationship management tool
- Store Management experience – Profit & Loss [P&L]
- Negotiation and problem-solving skills; ability to think strategically about business needs
- Ability to develop and maintain relationships with internal teams, customers, and vendors
- Ability to create a culture of winning, customer service, and recognition
- Planning and Organization Skills
Benefits
- Medical, Dental, Vision, Commuter Benefit, Pet Insurance and 401k participation from Day 1
- 12 paid holidays each year
- Four weeks parental leave without using vacation time
- Employee discounts on company products and other retail/service providers
- Monday to Friday working hours - no weekends
- Opportunity to progress within a global business
- Life and health insurance, life assistance program, accidental death and dismemberment insurance, disability insurance, 401k Plan, vacation & holidays
Pay
This position is eligible for a performance-based bonus of up to 53.85% of your annual salary, prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets during the performance period enables you to earn additional incentive pay.
Locations: 3020 High Ridge Rd Ste 500, Boynton Beach, 33426, US (On-site) | Schedule: Full time