Store Manager

About the role

ADI Global Distribution is hiring a Store Manager to drive sales performance and lead all operations of the store, including hiring team members and supporting their professional growth. You will work with customers to create and implement strategies that improve productivity and sales performance to achieve the store's financial targets. ADI is North America’s leading wholesale distributor of security and low-voltage products, known for its culture of performance, customer service, and employee development.

Responsibilities

• Serve as a Sales Leader to drive selling activities and coach the team to increase sales performance.
• Ensure the store exceeds targets such as sales revenue, account growth, and product sales.
• Coordinate customer training events to expand market potential.
• Monitor competitive conditions in the territory and recommend changes to gain market share.
• Maintain relationships with customers and vendors to achieve short- and long-term store goals.
• Work with vendors to identify sales opportunities and drive leads to the store.
• Leverage reports and dashboards to identify sales trends.
• Manage hiring, training, and mentoring of employees to ensure a positive experience.
• Lead team members to exceed productivity, quality, and goal expectations.
• Foster an environment of teamwork, diversity, and support to enable employee success.
• Perform periodic performance reviews and annual compensation planning.
• Manage the store’s Profit & Loss (P&L), leveraging cost controls and sales growth to maximize profitability.
• Supervise overall operational, budgetary, and financial responsibilities of the store.
• Promote exceptional customer service and handle escalations.
• Provide support for other duties as assigned.

Requirements

You must have:

• 3+ years of experience with a sales background.
• People management experience, preferably in distribution or retail.
• Excellent communication (written and spoken) and active listening skills.

We value:

• Industry experience.
• Computer literacy, including knowledge of Microsoft Office.
• Strong analytical skills with experience in Customer Relationship Management (CRM) tools.
• Store management experience, including Profit & Loss (P&L) responsibility.
• Negotiation and problem-solving skills, with the ability to think strategically about business needs.
• Ability to develop and maintain relationships with internal teams, customers, and vendors.
• Ability to create a culture of winning, customer service, and recognition.
• Planning and organizational skills.

Benefits

• Medical, dental, and vision insurance from day one.
• Commuter benefits and pet insurance.
• 401k participation from day one.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Employee discounts on company products and other retail/service providers.
• Monday to Friday working hours (no weekends).
• Opportunity to progress within a global business.

Pay

The typical hiring salary for this role ranges from USD $67,974.24 to $115,744.09 per year, varying by specific work location. Base pay is determined by market conditions, skills, and experience.

This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, with additional incentive pay available for surpassing targets.