Store Manager

About the role

ADI Global Distribution is hiring a Store Manager to drive sales performance and lead all operations of the store. This includes hiring team members and supporting their professional growth. As a Store Manager, you will work with customers to create and implement strategies that improve productivity and sales performance, aiming to achieve the store's financial targets.

ADI is North America’s leading wholesale distributor of security and low-voltage products. We are passionate about helping customers prosper in this growing marketplace and pride ourselves on having the largest and most well-trained team of sales and technical professionals, making us an indispensable partner to our customers.

Responsibilities

• Serve as a Sales Leader to drive selling activities and coach the team to increase sales performance.
• Ensure the store exceeds targets such as sales revenue, account growth, and product sales.
• Coordinate customer training events to expand market potential.
• Monitor competitive conditions in the territory and recommend changes to gain market share.
• Maintain relationships with customers and vendors to achieve short and long-term store goals.
• Work with vendors to identify sales opportunities and drive leads to the store.
• Leverage reports and dashboards to identify sales trends.
• Manage hiring, training, and mentoring of employees to ensure a positive experience.
• Lead team members to exceed organizational expectations for productivity, quality, and goal accomplishment.
• Foster an environment of teamwork that promotes diversity, cohesiveness, and support.
• Perform periodic performance reviews and annual compensation planning.
• Manage the store’s Profit & Loss (P&L), leveraging cost controls, price improvement, and sales growth to maximize profitability.
• Supervise overall operational, budgetary, and financial responsibilities of the store.
• Promote exceptional customer service and handle escalations related to customers.

Requirements

• 3+ years of experience with a sales background.
• People management experience, preferably with distribution or retail exposure.
• Excellent communication (written and spoken) and active listening skills.

Skills

• Industry experience in security, AV, or smart living technologies.
• Computer literacy—knowledge of operating Microsoft Office.
• Strong analytical skills with experience in any Customer Relationship Management (CRM) tool.
• Store management experience, including Profit & Loss (P&L) responsibility.
• Negotiation and problem-solving skills; ability to think strategically about business needs.
• Ability to develop and maintain relationships with internal teams, customers, and vendors.
• Ability to create a culture of winning, customer service, and recognition.
• Planning and organization skills.

Benefits

• Medical, dental, and vision insurance from day one.
• Commuter benefit and pet insurance.
• 401k participation from day one.
• 12 paid holidays each year.
• Four weeks of parental leave without using vacation time.
• Employee discounts on company products and other retail/service providers.
• Monday to Friday working hours—no weekends.
• Opportunity to progress within a global business.

Pay

The typical hiring salary for this role ranges from USD $61,794.76 to $105,221.90 per year, varying by specific work location. Base pay is determined by market conditions, skills, and experience.

This position is eligible for a performance-based bonus of up to 42.86% of your annual salary, prorated based on hire date. Attaining your sales target qualifies you for 100% of your annual sales incentive, while surpassing sales targets enables you to earn additional incentive pay.

About Us

ADI is a leading global distributor and solutions provider of security, AV, and smart living technologies. We help professionals deliver smarter, safer, and more connected experiences for homes and businesses worldwide. Through trusted brands, exclusive solutions, and strong industry partnerships, ADI supports over 110,000 customers across residential and commercial markets globally. We offer a broad portfolio of products, services, and software designed to support the evolving needs of integrators, installers, and technology professionals.

With a global team spanning operations, sales, supply chain, digital, customer experience, and engineering, ADI combines deep industry expertise with innovation and service to help customers grow and succeed.