Store Manager | Aesop Coconut Grove | Full Time

Role Purpose

As a Store Manager, you embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

You will be responsible for budgeting, store-specific marketing, and building the store’s client base, as well as choreographing the daily activities of a team of Retail Consultants.

The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.

What we are looking for

• Management experience within customer service environment
• Proven track record of effective selling skills and ability to drive commercial outcomes
• Ability to consistently introduce Aesop products to clients through hand demonstrations
• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
• Demonstrated ability to utilize empathy to manage interpersonal relationships
• Open mindset and deep curiosity seeking to understand others, listen without judgment and act on diverse perspectives
• Strong communication, problem-solving, commercial acumen and merchandising skills
• Working knowledge of skin care and skin care industry (advantageous)
• Knowledge of hair care, body care, fragrance and home categories (advantageous)
• Computer literacy encompassing strong familiarity with Microsoft Office suite

What’s on offer

• Monthly Incentive Program - eligible for Monthly Incentive Program based on sales performance for the month
• Time Off - eligible for vacation, depending on locality eligible for Paid Time Off or Paid Sick Leave (allotments also dependent on local laws)
• Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products)
• Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
• Employee Resource Groups
• Access to Mental Health & Wellness Programs