Store Manager 547

About the role

The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and profitability. They enforce, convey, and uphold the organization's policies, goals, and standards to the store's sales team to meet sales goals. The Store Manager consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. They represent the company's brand in appearance, attitude, and professionalism portrayed to employees, customers, and the community.

Responsibilities

• Drives store sales and sales goals, consistently focused on company growth.
• Manages and controls the assets of the company by managing their designated store.
• Directs and oversees entire sales efforts in the store.
• Trains and mentors store associates in sales strategies and skills.
• Constantly and consistently acquainted with all aspects of the store including sales statistics, inventory and expenses that together produce profit.
• Consults and collaborates with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Directs staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation.
• Manages the store's payroll and schedule to ensure the store is meeting labor goals.
• Maintain proper security for the store. Partners with Asset Protection to prevent theft and lower shrink.
• Communicates with District Sales Manager and keep them informed as to inventory movement.
• Drive inventory goals and strategies.
• Provide information and consistently and vigorously follow through on all marketing and advertising plans and stay aware of customer trends.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and inform management and/or appropriate officials of potential fraud risk.
• Supervise subordinate supervisors and non-management employees, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

Requirements

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience.
• 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• A strong commitment to customer service.
• Strong leadership and communication skills.