Store Manager 1698

About the role

Location: Canton (Atlantic), OH. The Store Manager oversees and is responsible for the store's sales efforts in each department and supervises the store's overall operation to ensure efficiency and profitability. Enforces, conveys, and upholds the organization's policies, goals, and standards to the sales team to meet sales goals. Consistently communicates with the District Sales Manager and the Store Support Center to drive initiatives and business growth. Represents the company's brand in appearance, attitude, and professionalism to employees, customers, and the community. Knowledgeable in each product area or department. Passionate about giving outstanding customer service and promoting merchandise.

Responsibilities

• Drive store sales and sales goals, focused on company growth.
• Manage and control company assets by managing the designated store.
• Direct and oversee entire sales efforts in the store.
• Train and mentor store associates in sales strategies and skills.
• Stay acquainted with all aspects of the store including sales statistics, inventory, and expenses that produce profit.
• Consult and collaborate with District Sales Manager as needed in establishing and enforcing policies, goals, and procedures.
• Direct staff to ensure all responsibilities and standards in each department are completed.
• Mentor and cultivate a team of outstanding Sales Associates, Assistant Managers, and Managers in Training.
• Carry out personnel recruiting, hiring, training, discipline, and evaluation.
• Manage the store's payroll and schedule to meet labor goals.
• Maintain proper security for the store; partner with Asset Protection to prevent theft and lower shrink.
• Communicate with District Sales Manager regarding inventory movement; drive inventory goals and strategies.
• Provide information and follow through on all marketing and advertising plans; stay aware of customer trends.
• Keep abreast of competition and new ideas; stay informed on community related events to take advantage of opportunities.
• Provide extraordinary customer service as outlined in the customer service manual, including helping customers as they enter the store and assisting multiple customers during peak periods.
• Protect company assets and financial information by ensuring accuracy and effectiveness of internal control procedures; inform management/appropriate officials of potential fraud risk.

Qualifications

• Bachelor's degree in business or a related field or equivalent experience.
• Experience working in a retail environment, preferably in footwear and athletic apparel.
• Experience in managing and cultivating a sales team.
• 3-5 years of customer service experience.
• 3+ years of management experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Analytical thinker with demonstrated business acumen.
• Ability to problem solve and juggle multiple tasks and priorities.
• Strong commitment to customer service.
• Strong leadership and communication skills.

Pay

Hourly wage range: $16.50 - $19.90.