Store Management - Richland Mall, Mansfield, OH

Job Summary

As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high‑performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Benefits

• Competitive compensation package including health benefits, retirement plans, and employee discounts.
• Career growth opportunities within a growing company.
• Dynamic, fast‑paced work environment.
• Strong Diversity & Inclusion initiatives.

Key Responsibilities

• Recruit, train, and develop a motivated team; foster a positive work environment, set clear goals, and provide ongoing feedback.
• Create an exceptional shopping experience by addressing customer needs, resolving issues, and maintaining high service standards.
• Drive store sales and profitability through merchandise management, promotional strategies, and achieving sales targets.
• Oversee daily operations including inventory management, visual merchandising, and store maintenance; ensure compliance with policies, procedures, and health & safety regulations.
• Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Implement local marketing initiatives and build community relationships to enhance brand presence.
• Stay current with industry trends and competitor activities; identify improvement opportunities and implement innovative solutions.
• Perform additional duties and projects as required.

Qualifications

• Proven experience as a Retail Store Manager or similar role with a track record of achieving sales targets and managing a team.
• Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical skills to analyze sales data, manage budgets, and make data‑driven decisions.
• Flexibility to work varied hours, including weekends and holidays.
• Proficiency with retail management software and basic computer applications.
• High School Diploma or GED; 2+ years retail leadership experience preferred or equivalent combination of education and experience.
• Must be at least 18 years old, have reliable transportation, and be able to read, write, and speak English clearly.
• Ability to perform business‑related mathematics and understand corporate sales reports.
• Willingness to relocate within the company network based on operational needs and career growth.

Minimum Requirements

• Assistant Store Manager: Open availability for opening and closing shifts (mornings, days, nights); minimum 5‑day work week; average 44 hours per week, with increases during peak periods.
• Supervisor: Open availability for opening and closing shifts; minimum 5‑day work week; minimum 30‑hour work week; availability on weekends and holidays.
• Punctuality and regular attendance per company policy.
• Reliable transportation.
• English proficiency (spoken, written, reading) and basic math skills.

Physical Demands

• Prolonged standing (approximately 5–14 hours per day; longer during peak periods).
• Stooping, kneeling, reaching, and pulling to place or stock merchandise.
• Climbing ladders or stairs to stock or retrieve merchandise.
• Lifting items weighing 5–25 lb regularly; occasional heavier loads.
• Good vision, including color differentiation.
• Work environment: moderately noisy retail setting.

Compensation

• Assistant Store Manager: $15.38 – $18.50 per hour plus bonus opportunities based on store KPIs.
• Supervisor: $14.00 per hour.
• All roles eligible for 401(k) plan.
• Full‑time roles eligible for medical, dental, vision, sick leave, parental leave, and company‑paid time off.