store manager

About the role

We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy. Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.

Responsibilities

• Create and maintain a welcoming atmosphere for customers and team members
• Lead a team of baristas and support staff to ensure smooth operations and exceptional customer service
• Manage inventory, schedule shifts, and train new employees
• Develop and implement strategies to increase sales and customer loyalty
• Collaborate with other departments to enhance the overall customer experience
• Ensure compliance with health and safety regulations

Requirements

• 3 years retail / customer service management experience or 4+ years of US Military service
• Strong organizational, interpersonal and problem solving skills
• Entrepreneurial mentality with experience in a sales focused environment
• Strong leadership skills and the ability to coach and mentor team partners with professional maturity

Qualifications

• Minimum High School or GED Requirements
• Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
• Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.

Skills

• Customer service skills
• Leadership and coaching abilities
• Inventory management
• Sales and marketing strategies
• Health and safety compliance

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation (starting at 120 hours annually for roles below director and 200 hours annually for roles director and above)
• Discounted company stock program (S.I.P.)
• Financial well-being tools
• Access to educational opportunities through the Starbucks College Achievement Plan
• Access to backup care and DACA reimbursement
• Compliance with state and local laws regarding employee leave benefits

Pay

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity.

Schedule

The work regularly demands in excess of 40 hours per week including variable hours including early mornings, evenings, weekends and/ or holidays.