Store Manager

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the event or the wedding dress that matches a personal style—or the career that is a perfect fit. Join a company that dominates the products in its category—1 out of 3 being sold by us—and delivers one of the highest customer service scores in retail!

About the role

As the Store Manager, you will build and retain a high-performing team, create a consistent environment of world-class customer service, and exceed sales goals. You are a dynamic, attentive, and inspiring leader who excels in relationship-building with both team members and customers, acting as a mentor, leader, and coach. You will foster a climate of high performance and five-star customer service by maximizing the productivity of a motivated, friendly, and engaged team.

Responsibilities

• Leads and models a customer-first culture across all roles.
• Holds the leadership team accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star customer experience.
• Provides ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
• Manages store payroll to ensure it does not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles.
• Leads the store to achieve Total Monthly Income (TMI) Goals consistently through foundational excellence and performance-based leadership for both front-of-house and alterations.
• Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first-quality standards for all merchandise.
• Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
• Monitors individual team member performance and develops action plans for improvement through weekly discussions using customer reviews and mystery shops.
• Builds a strong talent pipeline, ensuring the store is always staffed to meet goals and fills open positions within 30 days.
• Performs other duties as assigned.

Requirements

• High School Diploma or equivalent; degree preferred.
• Four years of prior retail management experience in an apparel or specialty store environment.
• Prior experience with a computerized POS system.

Schedule

Full-time, 40 hours per week, Sunday through Saturday.

Physical Demands

• Stand, walk, and sit for extended periods of time.
• Reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl.
• Talk to and hear customers.
• Occasionally lift up to 25 pounds.
• Use close, distance, and peripheral vision, as well as depth perception.
• Read and use a computer and other electronic devices for long periods of time.

Benefits

• Generous Dream Maker Discount after the first pay period.
• Referral Incentive Program.
• Dayforce Wallet – Get paid early!
• Health, Dental, and Vision Insurance.
• 401K Program.
• Paid Vacation, Wellness Days & Holidays, including your Birthday off!
• Pet Benefits.