Store Management - Midland Park Mall, Midland, TX

About the role

At JD Finish Line, we’re not just selling products; we’re creating experiences. Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service. We’re on the lookout for dynamic managers to lead our team and drive excellence in every customer interaction. As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. You’ll have the autonomy to shape the store’s success and contribute to our company’s growth.

Benefits

• Competitive pay and comprehensive compensation package including health benefits, retirement plans, and employee discounts
• Career growth opportunities and professional development within a growing company
• Dynamic, fast-paced, and rewarding work environment
• Commitment to Diversity, Equity & Inclusion — active listening, accountability, and equitable practices

Responsibilities

• Leadership & Team Management: Recruit, train, and develop a motivated team. Foster a positive work environment, set clear goals, and provide ongoing feedback to ensure top performance.
• Customer Experience: Create an exceptional shopping experience by addressing customer needs, resolving issues, and ensuring high standards of customer service.
• Sales & Performance: Drive store sales and profitability through effective merchandise management, promotional strategies, and achieving sales targets.
• Operational Excellence: Oversee daily operations including inventory management, visual merchandising, and store maintenance. Ensure compliance with company policies, procedures, and health & safety regulations.
• Financial Management: Manage store budgets, control expenses, and analyze sales data to optimize performance and drive revenue growth.
• Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
• Innovation & Problem-Solving: Stay current with industry trends and competitor activities. Identify opportunities for improvement and implement innovative solutions to enhance store operations.
• Additional duties and projects as required.

Qualifications

• Experience: Proven experience as a Retail Store Manager or similar role, with a track record of achieving sales targets and managing a team.
• Leadership Skills: Strong leadership abilities with excellent communication, interpersonal, and organizational skills.
• Customer-Centric: A passion for delivering outstanding customer service and creating memorable shopping experiences.
• Analytical Skills: Ability to analyze sales data, manage budgets, and make data-driven decisions.
• Flexibility: Willingness to work flexible hours, including weekends and holidays, as needed.
• Tech-Savvy: Proficiency in retail management software and basic computer applications.

Requirements

Assistant Store Manager

• Open availability, including hours necessary to open and close the store (mornings, days, and nights)
• Minimum standard work week of 5 days
• Average standard work week of 44 hours, increased during peak sales periods (e.g., Holiday, Back-to-School)

Supervisor

• Availability during the hours necessary to open and close the store (mornings, days, and nights)
• Minimum of 5 days of availability
• Minimum standard of a 30-hour work week

All Management

• Availability on weekends and holidays
• Punctuality and regular attendance consistent with company policies
• Must have reliable transportation
• Must speak English clearly to converse with customers and effectively supervise staff
• Must be able to read and write English and perform business-related mathematics to carry out normal business and understand corporate sales reports
• May require the ability to move to different locations within the company's network based on operational needs and career growth
• Must be at least 18 years or older

Physical Demands

• Prolonged standing approximately 5 to 14 hours per day
• During peak sale periods (e.g., Holiday, Back-to-School), work for long periods throughout a 1 to 12 hour day
• Stooping and kneeling to place merchandise on customer’s feet; reaching and pulling to obtain or stock merchandise on storage racks
• May be required to climb ladder or ascend/descend stairs to stock and/or acquire merchandise
• Required to lift items weighing 5–25 lbs regularly; in certain circumstances, weights may be higher
• Good vision, including color differentiation
• Work environment is a moderately noisy retail setting

Education

• High School Diploma or GED equivalent
• 2+ years’ experience in retail leadership strongly preferred; or equivalent combination of education and experience

The minimum requirements and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (and/or as otherwise required by law, including for pregnancy and religious practices). This job description is not intended to cover all aspects, duties, and/or responsibilities required of employees. Employees may be asked to perform additional duties outside of normal job scope on a temporary or permanent basis per company policy. The company reserves the right to modify this job description with or without notice.