STORE MANAGEMENT/FRONT END DEPARTMENT LEADER
About the role
Establish and maintain a safe and clean environment that encourages customers to return. Achieve the Front-end performance goals and best practices. Drive the department in reaching sales and profit goals established for the department, and monitor all established quality assurance standards.
Responsibilities
- Promote trust and respect among associates.
- Communicate company, department, and job specific information to associates.
- Collaborate with associates and promote teamwork to help achieve company/store goals.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.
- Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
- Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.
- Oversee and manage the efficient operations of all functions and activities of the Front-end.
- Adhere to all local, state and federal laws, and company guidelines.
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports.
Qualifications
- Minimum Effective communication skills
- Knowledge of basic math (counting, addition, and subtraction)
- Ability to handle stressful situations
- Retail or Customer Service experience
- Desired High school diploma or equivalent
- Management experience
- Second language (speaking, reading and/or writing)
Skills
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Benefits
Comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.
Pay
Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
Schedule
Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.