Store Leader - San Francisco

About the role

Lead the way, partnering with other members of the leadership team to support timely follow-through and execution of company directives & standards. Create an inclusive environment embodying Faherty Brand values & culture.

Responsibilities

• Use company tools and personal leadership skills to create a strong selling culture and store environment that embody our core value of Spreading Good Vibes.
• Drive guest capture and retention; maintain up-to-date client information, requests, and product feedback.
• Analyze key business metrics to identify performance improvement opportunities.
• Ensure a positive representation of the brand by utilizing business tools and market-specific insight to maximize results of the four key areas of the business: People, Sales, Visual Merchandising, and Operations.
• Oversee the Lifecycle of Product In-Store Fulfillment, Receive Inventory, Cycle Counts, Transfers, Adjustments, and Execute regular store Inventories.
• Manage cash procedures including opening & closing cash registers, bank deposits, change orders, etc., and ensure timely execution of company directives & initiatives.
• Plan & execute in-store events in partnership with leadership team.
• Develop and maintain presence within local community.
• Manage floorsets, translate and implement company directives to create engaging floor spaces, guide store team on merchandising updates, and maintain visual standards.
• Source, recruit, and onboard a community of folks with a diversity of viewpoints, experiences, and backgrounds.
• Manage conflict through thoughtful communication and partnership.
• Assess strengths & developmental opportunities of team, provide timely and actionable coaching & feedback.

Requirements

Multiple years leadership experience in a similar scope; hi-growth direct to consumer retail brands preferred.

Omnichannel awareness and the ability to lead a team to provide a seamless customer experience between retail stores and ecommerce platforms.

Proven track record leading and influencing across the four key areas of a retail business; success reflective in consistently outpacing sales and performance goals.

Adept with technology and apps, including but not limited to Google Suites and MS office, and familiar with industry-related blogs and feeds.

Demonstrated ability to build dynamic, high performing teams that align with company goals and values and are reflective of the communities we serve.

Strong communication skills with the ability to effectively communicate across all levels of the organization.

Possess an understanding of the local market to ensure the store is tailored to drive customer loyalty and sales.

Passionate about building a brand with purpose and demonstrating advocacy through business.

Qualifications

Available when we are open for business, including nights, weekends, and holidays.

Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.

Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.

Skills

Leadership, strategic planning, time management, team development, delegation, feedback, business analysis, digital tools, event planning, community engagement, visual merchandising, inventory management, cash management, conflict resolution, team building, recruitment, and performance coaching.

Benefits

Health benefits

401(K) Plan with company match

Incentives Program

Commuter Options/Benefits

Generous employee discount

Pay

$75,000—$85,000 USD