Store Leader (Manager)

About the role

The Store Leader (Manager) is responsible for overseeing and providing customer service leadership, training, and coaching to all store employees. They must maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity. Additionally, they oversee and implement all merchandising and marketing programs, use P&L and store reports to affect change, manage cash handling, fuel transactions, and promote the rewards loyalty program. They also ensure a clean, safe environment by complying with health and sanitation procedures.

Responsibilities

• Oversee and provide customer service leadership, training, and coaching to all store employees.
• Maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging productivity.
• Oversee and implement all merchandising and marketing programs.
• Demonstrate ability to use P&L and store reports to affect change.
• Manage cash handling, fuel transactions, and promotion of the rewards loyalty program.
• Maintain a clean, safe environment by complying with all health and sanitation procedures.

Requirements

• Ability to oversee and provide customer service leadership, training, and coaching, for all store employees.
• Desire to maintain high retention by focusing on identifying qualified applicants, developing leaders, empowering employees, and encouraging employee productivity.
• Ability to oversee and implement all merchandising and marketing programs.
• Demonstrated ability to use P&L and store reports to affect change.
• Ability to manage cash handling, fuel transactions, and promotion of the rewards loyalty program.
• Demonstrated ability maintaining a clean, safe environment by complying with all health and sanitation procedures to ensure the store is presentable and that all products are in-stock.
• Excellent oral and written communication and intrapersonal skills.
• Proficient computer knowledge (Microsoft products preferred Word, Excel).
• A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds.

Qualifications

• A High School diploma or GED is preferred, but not required for candidates that have at least one year of retail management experience.
• A valid Driver’s License from the state of residence while maintaining automotive liability insurance during course of employment.
• The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lift up to 50 pounds.

Skills

• Customer service leadership, training, and coaching.
• Merchandising and marketing program implementation.
• P&L and store report analysis.
• Cash handling, fuel transactions, and rewards loyalty program promotion.
• Health and sanitation compliance.
• Communication and intrapersonal skills.
• Computer proficiency (Microsoft products preferred Word, Excel).

Benefits

• 401K Plan (US only)
• RRSP Plan (Canada only)
• Paid PTO Plans
• Coverage in medical, dental, life, and vision insurances
• Monthly bonus/incentive potential
• Tuition Reimbursement
• Adoption Assistance (US only)

Pay

The hourly or salary range for this role is determined by 7-Eleven in good faith at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in this state. This range may be modified in the future.

Schedule

The schedule for this role is determined by 7-Eleven in good faith at the time of this posting. The Company may modify the schedule at any time.