Store Lead | Pop-up Store | Las Vegas, NV — temporary

Overview

Arc'teryx pop-up outlet is opening soon, with position start dates beginning this summer and wrapping up early 2027. Join our team to lead a fun, welcoming retail experience alongside a team that brings the brand to life every day.

Your Opportunity at ARC’TERYX

As a key member of the store leadership team, you will be working alongside the Assistant and Store Manager, leading a talented group of Product Guides and facilitating the guest experience. You are a part of every area of the retail store including experience, product, community, operations and people, and are inspired to seek out ways to evolve our practices.

What You'd Be Doing

• Leading in alignment with the Arc’teryx Vision, Purpose and Values
• Supporting the entire in-store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
• Supporting product guides in delivering a world-class guest experience through authentically sharing technical product knowledge
• Championing floor leadership and exceptional guest experience by leading from the floor
• Supporting inventory management throughout the day to maximize sell-through, including receiving, processing, restocking and destocking, and visual merchandising
• Communicating all company initiatives, policies, and priorities to the team in collaboration with, or as required by, the Store Manager
• Leveraging all necessary tools to manage the store business operations in overseeing sales targets, labor and budget management
• Networking with potential partners to support events and to help maximize brand engagement in the community
• Managing the opening and closing procedures for the store, as designed by the company and leadership team
• Answering store phones and responding to voicemails and store emails; on occasion, this could include responding on the Regional social media channels
• Rotating through areas of focus to deep dive into each of the five pillars of the business
• Utilizing the Point of Sale system to accurately and efficiently process guest transactions including warranties, Used Gear trade-ins, purchases, and returns

Qualifications

• One or more years of leadership experience, and 1 - 2 years of retail experience
• A passion for customer service and delivering an exceptional experience for guests; because of your enthusiasm, others are eager to join you and follow your lead
• A proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
• Strong time management skills and can prioritize and adapt to daily business needs in the moment, giving feedback and direction when needed
• A highly flexible and adaptable approach when faced with ambiguity
• A passion for your work is paralleled by your passion for getting outside and living it
• Ability to lift up to 30 lbs

Compensation + Perks

• The pay range for this role is USD$23-25.50/hour (midpoint $24/hour)
• This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
• The role is eligible to participate in a bonus plan based on the performance of their store.
• We're committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance.
• In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
• Time & Flexibility - Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore).
• Growth, community & gear - Professional development opportunities, Arc’teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).

Expectations

• All employees are expected to be available to work “Black Friday” (the day after US Thanksgiving) and from the second week of December until the end of the holiday season, to be defined each year based in part on the time period guests are permitted to return holiday merchandise, on an annual basis.
• You are fully accountable for and oversee the execution of all deliverables on the Product Guide Role and Responsibilities document.
• Under the direction of the Store Leads, Store Manager and Assistant Manager, you perform/complete other additional projects, duties, and assignments as required and/or by request.

Availability Requirements

• You are available for a minimum of one open, one close and one weekend shift each week
• Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
• Full Time: 30- 40 hours per week (5 days per week)
• Part Time: 10- 30 hours per week (2-4 days a week)
• Contract dates: summer 2026 — early 2027

Equal Opportunity

Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. Creating an inclusive workplace is connected to our core value Do Right while also having the added benefit of helping make our business better. We believe inclusion helps us to create a healthier, happier workplace, drive creativity and innovation, and reflect the communities where we operate.