Store - Hucks Senior Associate

About the role

The Senior Associate is responsible for the proper and efficient operation of their shift within company policy, ensuring the shift contributes to increased store profitability and assisting the manager with management functions. The Senior Associate must be willing to accept a promotion to store manager upon completion of training programs and as openings become available. Relocation options for such promotions are negotiable.

Responsibilities

General Management

• Provide prompt and courteous customer service, including greeting customers via the gasoline intercom and adhering to Best In Class standards
• Observe assigned shift operating hours, including filling shifts as needed
• Work the store manager’s days off as well as at least two evening shifts per week
• Perform specific tasks as assigned by the Store Manager
• Effectively communicate with store associates and management
• Follow all federal, state, and local laws and ordinances pertaining to store operations
• Set a positive example of conduct for other associates
• Ensure the Store Manager is made aware of all sales, cash, or operating discrepancies
• Ensure all associates are in proper uniform and provide prompt, courteous customer service

Bookkeeping

• Complete a shift change report at the beginning and end of each shift according to company policy
• Properly record all hours worked by clocking in and out on the store computer
• Ring all sales as outlined in the Policy Manual and Basic Training Manual
• Accurately record all over rings and refunds
• Complete daily paperwork and make store deposits as directed by the Store Manager

Human Resources

• Treat all associates with dignity and respect and use proper personnel management techniques
• Advise the Store Manager of any personnel situations or policy violations affecting store performance

Security

• Ensure all associate shift procedures are followed
• Ensure a safe shopping and working environment
• Ensure cash and merchandise are handled securely according to company policy
• Ensure vendor check-in procedures are followed per company policy

Merchandising

• Keep coolers, drink boxes, store shelves, and displays fully stocked and fronted at all times
• Properly clean and maintain equipment and ready high-margin products such as coffee and fountain drinks as directed by the Store Manager
• Use correct pricing as listed on the DSD or grocery book for all merchandise

Maintenance

• Ensure store appearance reflects company expectations and standards
• Maintain clean, waxed, and buffed floors to a high gloss shine
• Keep store windows and all glass clean
• Sweep and maintain the parking lot daily, keeping it clean and in good repair
• Ensure restrooms are clean and in good working order
• Report any maintenance problems that cannot be corrected immediately to the Store Manager
• Ensure all food service areas are kept clean and follow all sanitation procedures

Safety

• Ensure lifting procedures are followed per company policy
• Ensure ladders are used properly
• Ensure wet floor signs are used per company policy
• Report accidents promptly to the Store Manager and corporate office

Huck’s Bucks Loyalty App

• Actively promote the Huck’s Bucks Loyalty app to customers
• Communicate the benefits of signing up and using the app
• Monitor transactions for potential misuse of points or discounts
• Assist customers with signing up and using the app for discounts and redemption

Benefits

• Competitive salary commensurate with experience
• Comprehensive benefits package including health, dental, vision, and life insurance
• Employee Stock Ownership Plan (ESOP)
• 401(k) with company match
• Paid time off and paid holidays
• Opportunities for career advancement and professional development within a growing company
• Employee discounts for food and fuel