Store - Huck's Store Manager

About the role

Huck’s is a 100% Employee-Owned Company with high standards for customer service and store cleanliness. All Associates are expected to provide fast, friendly service and adhere to the golden rule: "The customer is the most important person in all our stores."

Job Duties and Responsibilities

• Give all customers prompt and courteous service adhering to Best In Class standards
• Maintain store appearance to reflect company expectations and standards
• Handle all customer conflicts using the MAKE IT RIGHT method
• Increase profits to ensure the financial security of the ESOP
• Utilize all tools and departments to execute programs and policies
• Manage expenses and sales to budget (or better)
• Engage in neighborhood marketing through community involvement
• Participate in Suggestive Selling contests to motivate Sales Associates
• Follow federal, state, and local laws and ordinances
• Perform daily and shift-level checklists
• Ensure schedules are posted two weeks in advance
• Communicate effectively with store associates, Division Manager, and corporate office
• Control variable expenses and adhere to company uniform policy
• Provide prompt, courteous customer service as a role model
• Ensure all paperwork is done accurately and in a timely manner
• Manage inventory and cash loss within company guidelines
• Conduct inventories, cash audits, cigarette counts, cost and supply audits
• Take store deposits to the bank daily, including weekends
• Ensure sufficient change is available for use throughout operating hours
• Record hours worked according to the “no work off the clock” policy
• Ensure an environment free of harassment or hostile conditions
• Comply with the Company’s Responsible Retailing policy
• Work with all associates to ensure ongoing training and development
• Ensure all associate cash handling procedures are followed
• Ensure security video surveillance equipment is in working order
• Ensure a safe shopping and working environment
• Protect company assets, including cash and merchandise
• Follow vendor check-in procedures per company policy
• Keep floors clean and maintained
• Maintain proper operating procedures for equipment
• Report accidents promptly to District Manager and corporate office
• Report all work-related injuries
• Maintain EPA regulations by complying with UST procedures

Qualifications

The requirements, duties, and responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).

Skills

Strong customer service skills, ability to manage finances, effective communication, and leadership are essential.

Benefits

Competitive salary commensurate with experience. Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays. Opportunities for career advancement and professional development within a growing company. Employee discounts for food and fuel.

Pay

Salary is competitive and commensurate with experience.

Schedule

Hours vary based on store operations.