Store - Huck's Store Manager

About the role

Huck’s is a 100% employee-owned company with high standards for customer service and store cleanliness. As a Store Manager, you will be responsible for the proper and efficient operation of the store within company policy and local laws.

Job Duties And Responsibilities

• Customer Service:
  • Gives all customers prompt and courteous service adhering to all Best In Class standards
  • Ensures that store appearance reflects company expectations and standards
  • Ensures the store is open and ready for business during all hours
  • Handles all customer conflicts by using our method of MAKE IT RIGHT
  • Increase profits to ensure the financial security of our ESOP
  • Utilizes all tools and departments to ensure all programs and policies are executed
  • Manages all expenses and sales to budget (or better)
  • Engages in neighborhood marketing through community involvement
  • Participates in all Suggestive Selling contests by motivating Sales Associates
• General Management:
  • Is committed to our Vision/Mission Statement (T.H.A.N.K.S.)
  • Ongoing recruiting for talented candidates for the Company
  • Effectively schedules associates to meet business demands per labor planner program
  • Effectively communicates with store associates, Division Manager, and the corporate office
  • Follows all federal, state and local laws and ordinances pertaining to the operation of the store
  • Controls variable expenses of the store
  • Ensures all associates adhere to company uniform policy and provide prompt, courteous customer service
  • All Store Manager checklists are performed daily
  • Ensures Sales Associate checklists are performed each shift
  • Ensures schedules are posted two weeks in advance, per policy
• Accounting:
  • Ensures all paperwork is done accurately and in a timely manner
  • Maintains inventory and cash loss within company guidelines
  • Conducts inventories, cash audits, cigarette counts, cost and supply audits as directed by management
  • Ensures all store deposits are taken to the bank daily, including weekends
  • Ensures sufficient change available for use throughout all operating hours
  • Ensures all required documents are sent to the store analysts
• Human Resources:
  • Treats all associates with dignity and respect and uses the proper personnel management techniques
  • Ensures that all associates receive breaks
  • Advises division manager of any personnel situations or policy violations having an adverse effect on store operating performance
  • Commits to all training programs by working with the Trainer to ensure all associates are trained on their job duties
  • Ensures all associates are properly recording all hours worked by following our “no work off the clock policy”
  • Provides an environment free of any type of harassment or hostile conditions
  • Complies with the Company’s Responsible Retailing policy
  • Works with all associates to ensure ongoing training and development to further their careers
  • Records hours worked in the workstation
• Maintenance:
  • Reports any maintenance problems that cannot be corrected immediately without assistance to the Hucks Solution Center, via the Intranet
  • Ensures all equipment is in working order by maintaining proper operating procedures
• Merchandising:
  • Ensures all promotional signs are posted on the date assigned
  • Ensures current plan-o-grams are being used
  • Communicate with the District Manager for any special needs or request
  • Sends merchandise orders properly to prevent out of stocks and maintain inventory levels as directed
  • Works with DSD (Direct Store Delivery) vendors to ensure 100% in stock of product
  • Maintains inventory levels at all times and communicates with the Division Manager to prevent out of stocks
  • All food service areas are kept clean, and all sanitation procedures are followed
• Safety:
  • Ensures that ladders are properly used
  • Ensures that lifting procedures are followed per company policy
  • Ensures that wet floor signs and floor dryers are used, per company policy
  • Reports accidents promptly to District Manager and corporate office
  • Reports all work-related injuries
  • Ensures all EPA regulations are met by complying with UST (Underground Storage Tank) procedures

Benefits

Competitive salary commensurate with experience.
Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays.
Opportunities for career advancement and professional development within a growing company.
Employee discounts for food and fuel.

Requirements, Duties, and Responsibilities

The Requirements, Duties, and Responsibilities list is incomplete but is merely the most accurate list for the current job. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload, or technical development).

Huck’s is an equal opportunity employer. At Huck’s we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity or any other classifications protected by law.