Store - Huck's Store Manager
About the role
Huck’s is a 100% employee-owned company with high standards for customer service and store cleanliness. As a Store Manager, you will be responsible for the proper and efficient operation of the store within company policy and local laws.
Job Duties and Responsibilities
- Give all customers prompt and courteous service adhering to all Best In Class standards
- Ensure store appearance reflects company expectations and standards
- Handle all customer conflicts by using our method of MAKE IT RIGHT
- Increase profits to ensure the financial security of our ESOP
- Utilize all tools and departments to ensure all programs and policies are executed
- Manage all expenses and sales to budget (or better)
- Engage in neighborhood marketing through community involvement
- Participate in all Suggestive Selling contests by motivating Sales Associates
- Participate in Neighborhood Marketing
- Manage Labor Planning
- Communicate with store associates, Division Manager, and the corporate office
- Follow all federal, state, and local laws and ordinances
- Perform daily and shift-level checklists
- Ensure schedules are posted two weeks in advance
- Ensure all associates adhere to company uniform policy and provide prompt, courteous customer service
- Control variable expenses of the store
- Ensure all company assets are protected
- Ensure sufficient change available for use throughout all operating hours
- Ensure all required documents are sent to the store analysts
- Treat all associates with dignity and respect
- Work with all associates to ensure ongoing training and development
- Record hours worked in the workstation
- Ensure all associate cash handling procedures are followed
- Ensure all security video surveillance equipment is in working order
- Ensure a safe shopping and working environment
- Ensure all company assets are protected, including cash and merchandise
- Ensure vendor check-in procedures are followed per company policy
- Ensure cash is only kept in one of three places: safe, cash register, and bank
- Ensure all paperwork is done accurately and in a timely manner
- Maintain inventory and cash loss within company guidelines
- Conduct inventories, cash audits, cigarette counts, cost and supply audits as directed by management
- Ensure all store deposits are taken to the bank daily, including weekends
- Communicate with the District Manager for any special needs or requests
- Ensure that all merchandise orders are sent properly to prevent out of stocks and maintain inventory levels as directed
- Monitor inventory levels at all times and communicate with the Division Manager to prevent out of stocks
- Ensure food service areas are kept clean and all sanitation procedures are followed
- Report any maintenance problems that cannot be corrected immediately without assistance to the Hucks Solution Center, via the Intranet
- Ensure all equipment is in working order by maintaining proper operating procedures
- Ensure safety procedures are followed, including proper use of ladders, lifting procedures, and wet floor signs
- Report accidents promptly to District Manager and corporate office
- Ensure all EPA regulations are met by complying with UST (Underground Storage Tank) procedures
Qualifications
While not specified, a successful candidate will have a strong background in customer service, management, and store operations. Previous experience in a similar role is preferred.
Skills
Strong leadership skills, excellent communication, and the ability to manage multiple tasks are essential. Proficiency in Microsoft Office and familiarity with retail operations are beneficial.
Benefits
Competitive salary commensurate with experience. Comprehensive benefits package including health, dental, vision, and life insurances, ESOP, 401K with match, paid time off, and paid holidays. Opportunities for career advancement and professional development within a growing company. Employee discounts for food and fuel.
Pay
Salary is commensurate with experience.
Schedule
Hours vary based on store needs.