Store Director (Store Manager) - Greater Cincinnati

Pay range: $106,000.00 - $212,000. Pay is based on several factors including labor markets, education, work experience, and certifications.

Benefits

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include:

• Medical, vision, and dental insurance
• Life insurance
• 401(k) retirement plan
• Employee discount
• Short-term and long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

Additional benefits include financial, education, and well-being programs. Learn more at Target Benefits.

About the Role

Working at Target means helping all families discover the joy of everyday life. You lead a team that has one purpose: to help all families discover the joy of everyday life. You develop leaders who care about their teams, guests, and each other. You lead a team of experts, advocates, and consultants passionate about ensuring guests get what they came for, plus a little more, every time they shop.

At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Store Director provides experience in:

• Managing a large team of hourly team members and leaders, including leaders of leaders
• Recruiting, selecting, talent management, and talent planning across all store departments
• Guest service fundamentals and building a guest-first culture
• Retail business financials (e.g., payroll, profit and loss) and driving sales growth
• Creating store-specific strategies and managing teams to deliver results
• Understanding sales trends, inventory management, guest shopping patterns, pricing, promotions, and specialty businesses
• Setting and planning total store quarterly business priorities and managing teams to deliver on sales goals
• Making business decisions by assessing market competition, understanding guest insights, and feedback

Responsibilities

• Cultivate a guest-centric and engaged team.
• Lead a talent culture through active involvement in onboarding, development, and growth of leaders. Drive accountability through clear expectations and consistent performance management.
• In partnership with HR, create and deliver sustainable and equitable talent strategies to fuel career progression and team growth.
• Be approachable and available for your team; lead a culture where issues are quickly resolved.
• Recruit, hire, and retain a passionate team with area-specific knowledge and expertise.
• Oversee the scheduling process to meet business needs while providing a consistent guest experience and aligning with team member availability.
• Own and implement leadership schedules that align with guest and business needs, including weekends, mornings, evenings, overnights, and seasonal adjustments.
• Demonstrate and promote inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
• Invest in and follow up on personal and team training to enhance skills and capabilities.
• Model a welcoming experience by greeting guests and engaging with them to solve their specific needs.
• Drive a guest-obsessed culture balancing in-store and digital guests to deliver on sales and operational goals.
• Own your store’s overall business to drive efficiency, safety, and sales growth.
• Build and execute plans to run an efficient operation, addressing operational shortages and establishing clear goals.
• Leverage reports (financial, operational, safety, food safety, team, and guest) to understand the business and make decisions.
• Lead a culture of financial accountability through sales trends, payroll management, and team education on driving profitability.
• Assess competition and leverage guest insights to drive business and be the destination of choice.
• Build relationships important to the store’s community to address local needs.
• Set clear priorities for the team through balancing competing demands.
• Own the safety culture and performance for the store by modeling safe behaviors and addressing hazards.
• Validate an in-store security culture focusing on deterrence, response, and resolution.
• Ensure merchandise protection strategies are executed according to best practices.
• Follow all safe and secure training and processes as a key carrier.
• Address all store emergency and compliance needs.
• Demonstrate a culture of ethical conduct, safety (including food safety), and compliance; hold the team accountable.

Requirements

• 4-year degree or equivalent experience
• Strong interpersonal and communication skills
• Team leadership and engagement
• Strong cognitive skills, including problem analysis, decision-making, financial, and quantitative analysis
• Ability to manage conflict and hold others accountable
• Ability to relate well with and interact at all levels of the organization
• Welcoming and helpful attitude
• Manage workload and prioritize tasks independently
• Capability to remain focused and composed in a fast-paced environment
• Ability to accomplish multiple tasks within established timeframes
• Ability to communicate using multiple frequency devices and operate handheld scanners and other technology
• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports, and information accurately
• Handle cash register operations as needed
• Climb up and down ladders as needed
• Scan, handle, and move merchandise efficiently and safely, including lifting or moving merchandise up to 44 pounds without assistance
• Capable of working in varying temperatures, humidity, and other elements while performing job duties
• Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
• Flexible work schedule (e.g., nights, weekends, and holidays) and reliable, prompt attendance