Store Director

POSITION OVERVIEW

The Store Director role is the cornerstone of service, and the heart of the client experience. Leading through daily client interactions, comprehensive Team Member training, and a commitment to outstanding service. This role requires a passion for growth, with continuous development of their Team Members while ensuring each client leaves with a smile. By balancing inventory management, scheduling, administrative responsibilities, and ongoing Team Member feedback and coaching. Store Directors create a welcoming atmosphere that fosters both employee growth and excellent service.

STORE DIRECTOR RESPONSIBILITIES

• Effectively communicate and lead new operational initiatives.
• Interview and hire Team Members to meet company standards.
• Perform Tanning or Sugaring service shifts.
• Manage store-level utilization by monitoring demand, labor trends, and adjusting staffing.
• Develop and provide ongoing feedback and coaching to build a strong well rounded team.
• Maintain inventory levels and place orders as required.
• Ensure compliance with company and State Board cleanliness and organization standards.
• Participate in weekly management calls, providing feedback and celebrating successes.
• Foster a warm, fun, and welcoming environment for both Team Members and clients.

REQUIREMENTS

• Prior management experience in a retail or salon environment.
• A strong passion for the beauty industry (esthetician or cosmetology experience preferred, but not required).
• A genuine interest in contributing to company growth and success.
• A positive, upbeat attitude that promotes collaboration and productivity.
• An open to flexible, full-time availability to meet business demand.

WHAT WE OFFER

• Annual compensation Annual compensation for this position includes a base salary, commission, and quarterly bonus incentives. The bonus program is designed to be realistic and attainable, based both on personal and store performance.
• A competitive benefits package including health, dental, and vision insurance. 401(k) with company match, and paid vacations + holidays.
• Complementary sugaring and tanning services plus discounts on our product line.
• Opportunities for future role mobility and professional development.
• A team that celebrates you being yourself, as the unique + fun person you are!

PAY RANGE

The pay range for this role is:

• 65,000 - 75,000 USD per year (CA - LA - Westlake Village)
• 70,000 - 80,000 USD per year (CA - LA - Pasadena)

Store Operations

Westlake Village, CA
Pasadena, CA