Store Director

Responsibilities

• Overall management responsibility for operation of retail grocery store, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance, and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plans to address cost control issues.
• Develop and direct execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions. Ensure products are properly displayed and ordered to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety, and sanitation.
• Oversee and monitor handling of cash and accounting. Ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure employees provide superior customer service through best practices and communication.
• Select, train, develop, and manage job performance of store employees, with assistance from other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions, if applicable.
• Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, effectively handling complex or difficult situations.
• Motivate others to perform their jobs and work toward common objectives. Serve as a role model by instilling a positive attitude in employees.

Qualifications

• 3 years’ management experience responsible for managing a department/team within a multi-department operation in the retail industry (preferred).
• High School Diploma or equivalent required; College degree preferred.
• Strong customer service and supervisory skills.
• Strong understanding of overall store operations.
• Strong leadership skills.
• Must have passed the Store Director Selection (SDS) process.

Physical Environment

• Most work is performed in a temperature-controlled environment.
• May sit for long periods at a desk or computer terminal.
• May use calculators, keyboards, telephones, and other office equipment.
• Work may involve regular standing, walking, climbing stairs, and movement in and around machinery, hazardous equipment, receiving, and production areas.
• Stooping, bending, twisting, and reaching may be required.
• Workday is fast-paced and stressful.

Pay

The salary range is $100,000 to $129,800 annually. Starting salary will vary based on criteria such as location, experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Sick pay (accrued based on hours worked).
• PTO/Vacation Pay (accrued based on hours worked).
• Paid holidays and bereavement pay.
• Retirement benefits (pension and/or 401k eligibility).
• Eligibility for a quarterly bonus.