Store Director

About the role

Company Rebag (rebag.com), the ultimate destination for buying and selling the most coveted designer handbags, is an e-commerce company reimagining the role of luxury in the secondary market. Rebag has opened a world of endless access to luxury, with a unique business model that puts the seller first, offers upfront payment, and makes the resale experience smooth and clutter-free. Since its inception, Rebag has catered to a rapidly growing segment of consumers who are exploring ownership of luxury goods in a sustainable and affordable way. The company operates online and in stores, with nine locations in Los Angeles, New York and Miami. Founded in 2014 by a team out of Harvard Business School, Rebag is backed by prestigious venture capital investors including General Catalyst, Novator, Crosslink and FJLabs, and has raised $52m in funding to date. Rebag is headquartered in New York City and employs a team of 150.

Responsibilities

• Develop and lead team to achieve company standards across all categories.
• Lead by example on the selling floor, proactively coaching and inspiring the team.
• Lead by example in the demonstration of integrity, honesty and knowledge to promote the company culture, values, and mission.
• Set clear goals & expectations along with Digital Sales Manager and hold consistent coaching sessions with associates to review performance and provide timely feedback.
• Oversee annual review process for direct reports.
• Oversee and make contributions to streamline and improve the effectiveness of daily store operations.
• Maintain thorough understanding of all policies, procedures and processes; ensure team adherence and constantly reinforce the philosophy behind these principles.
• Drive all aspects of business including Operational FoH and BoH planning, Rebag Bar Experience, community networking and client development.
• Partner with Store Manager and internal team to develop business goals for store and omni-channel and translate into action plan.
• Routinely monitor achievement of goals.

Qualifications

• Be reliable in difficult situations and has the willingness to be called upon to complete projects.
• Be energized by problem solving and act and decide without having the total picture.
• Expert in conflict resolution that can keep productive relationships.
• Have a keen eye for talent and be able to identify what Good performance is and High Performance is.
• Be present and involved in brain-storming and be a hero for an idea.
• Keep training at the forefront of your everyday.
• Create sustainable talent strategies to fuel continued team growth.
• Ability to be savvy with technology.

Pay

Salary Range: $80,000-$90,000 Variable up to $28,000