Store Director

Job Summary

You are accountable for every aspect of your retail store performance. You ensure the store drives a profitable business while focusing on genuine connections with customers that build loyalty and efficient operations. You’ll hire new talent, train, and develop your existing team to make sure everyone contributes to their highest potential. You’ll foster an inclusive work environment where everyone has a shared vision for driving the business and a sense of belonging.

What You’ll Do

• Lead your team & drive your business with a meaningful connection to every aspect of the brand while maximizing profitability.
• Create exceptional customer experiences through personalized service standards, proactive engagement, and swift resolution of concerns while leading the team to execute service excellence.
• Manage store operations, systems, and technology while ensuring accountability.
• Recruit, train, and develop the best talent to build a diverse team that reflects the communities we serve.
• Persist with the District Manager and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Provide feedback to the District Manager (and relevant business partners) to influence a curated product assortment and the visual merchandise in store.

Who You Are

• Have 5+ years of full-time retail management experience, current Store Director experience is a plus.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Note

• The availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
• Salary Range: $67,000.00 - $84,000.00

At J.Crew Group (JCG)

• We aim to pay competitively for our company’s size and industry.
• The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.
• The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG

• Creating a community and culture that builds belonging.

Diversity, Equity and Inclusion

• We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.