Store Counter Sales (Part Time)

About the role

We are seeking talented individuals to join our NAPA family. As a NAPA Counter Sales Associate, you will serve as the primary point of contact for our customers, providing them with automotive solutions both in-store and over the phone.

Responsibilities

• Provide accurate and helpful information about auto parts and services to both retail and wholesale customers
• Assist other NAPA team members in answering customer questions
• Engage customers to ensure they have a positive shopping experience
• Use technology such as computers, cash registers, telephones, and paper catalogs

Requirements

• Valid driver’s license
• High School Diploma or GED
• Previous experience in a parts store or automotive industry
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers

Qualifications

• Technical or trade school courses or degrees in automotive-related fields are a plus
• Experience in a parts store, auction, retail store, auto body/collision, or similar environment
• Knowledge of cataloging and inventory management systems
• Background and/or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership

Skills

• Customer-centric mindset
• Ability to work in a fast-paced retail environment
• Strong problem-solving and troubleshooting skills
• Effective communication and interpersonal skills

Benefits

• Awesome people and brand
• Competitive pay starting at $18.50 per hour
• Outstanding health benefits and 401(k) with company match
• Stable company with a “family” feel
• Opportunities for career growth and advancement
• Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs