Store Counter Sales (Part Time)

About the role

We are seeking talented individuals to join our NAPA family. As a NAPA Counter Sales Associate, you will serve as the primary point of contact for customers in our retail stores, providing them with automotive parts solutions.

Responsibilities

• Provide auto parts answers and solutions for both retail and wholesale customers
• Assist other NAPA team members in answering questions for customers
• Offer outstanding customer care and interactions
• Welcome retail customers into our stores and engage to provide a positive experience
• Utilize technology such as computers, cash registers, telephones, and paper catalogs

What You Will Need

• Valid Driver’s License
• Previous experience in a parts store or automotive industry
• A High School Diploma or GED
• Excellent verbal and written communication skills
• Great listening skills and empathy for customers

Qualifications

• Gain your parts experience by working in the automotive industry or through car/truck repair
• Willingness to learn all things automotive if you don’t have the background
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision
• Knowledge of cataloging and inventory management systems

Skills

• Customer-centric (external/internal)
• ASE Certifications (optional but preferred)

Benefits

• Awesome people and brand
• Competitive Pay
• Outstanding health benefits and 401K
• Stable company with a “family” feel
• Culture of promotion from within
• Training and ongoing development with support from multiple leaders/teams

Pay and Schedule

This position offers an hourly pay of $16. Many of our hourly positions have pay progression with set starting rates and you reach the top end of this range within 12 months of hire.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans
• Retirement Plan: 401(k) with company match
• Paid Time Off: Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks: Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs