Store Coordinator, Rental

7:00 AM – 4:00 PM Monday – Friday, with after-hours and Saturdays as needed.

Responsibilities

• Supervise at least 4 store employees, providing guidance, mentorship, and disciplinary action.
• Actively engage with customers on the rental counter, offering assistance with sales and rental equipment needs.
• Perform computer input of rental and sale billings, ordering, stocking, and selling of supply items.
• Load and unload equipment, schedule deliveries and pickups.
• Be available on call 24 hours to address any urgent matters.
• Perform other duties as assigned.

Requirements

• Demonstrate two or more years of relevant work and management experience on the frontline.
• Knowledge and previous experience dealing with applications of various equipment and sales items.
• Ability to train and educate customers on machine operation.
• Strong customer service skills with the ability to exceed customer expectations.
• Clear and effective communication style, especially in face-to-face interactions.
• Proficient in computer skills, including Internet usage, Microsoft Office, Outlook, and Excel.
• Capable of safely lifting up to 50 lbs.
• High School Diploma or equivalent required.
• Must possess a valid driver’s license with a clean driving record (no more than 2 minor violations within the past 3 years and no major violations within the past 5 years; Motor Vehicle Report will be performed on final candidate).

Work Environment

• Works in a shop/warehouse and inside an office environment.
• May sit at a desk for extended periods, answer telephone calls, and use a keyboard for written communication.
• Walking and lifting up to 50 lbs. may be required.
• Noise level in the shop/warehouse is usually moderate to high; moderate to low in an office environment.

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits

• Competitive pay.
• Excellent benefits.
• Collaborative, family-valued culture with a strong industry reputation.
• Opportunity to learn from over 35 locations and 1,300 employees with long tenure.

At Altorfer, our people make our company successful. As a third-generation, family-owned company founded in 1957, we bring our values into how we do business. Everyone is part of the “A-Team” and crucial to our success.