Store Clerk

About the role

This job involves assisting customers in donating, selecting, and purchasing items from The Salvation Army; operating and maintaining a cash register; responding to customers' questions; maintaining the cleanliness and orderliness of store displays; and ensuring the security of store items and the cash register.

Responsibilities

• Affords assistance to customers purchasing items from The Salvation Army by ringing-up sales utilizing a cash register; collects monies, counts change and prepares receipts; prepares and packages purchased items; prepares and balances the cash drawer and runs routine register print-outs; prepares and delivers bank deposits; ensures the security and accountability of all cash register funds and sales records in accordance with established operating procedures.
• Affords assistance to customers by explaining store policy and responding to questions regarding the pricing and/or purchasing of items; ensures that all customers visiting the store have a pleasant experience.
• Affords assistance to customers who are donating items to The Salvation Army; directs customers to the proper loading/unloading area, assists with hauling donations to the storage area; prepares and provides tax receipts as needed.
• Answers the store telephone in a tactful and courteous manner; assists customers by responding to questions and providing directions and/or general information; may schedule and record donation pick-ups.

Store Orderliness and Cleanliness

• Maintains the neatness and security of the cash register area; ensures that forms, bags, etc. are adequately stocked.
• Places and arranges items in the store as directed; checks all store displays to ensure that items are maintained and displayed in a neat and orderly manner; rotates and/or rearranges stock as directed; returns items to the proper location after customer's have handled.
• Cleans all display racks and shelves; sweeps and mops floors; cleans windows and mirrors; ensures that the store is maintained in a clean and inviting manner.

Other Responsibilities

• Inspects donated items to ensure they can be used according to established policies and procedures.
• Affords assistance in pricing and tagging items in the store in accordance with established procedures.
• Affords assistance in carrying purchased/donated items in/out of the store.

Minimum Qualifications

• High School diploma or G.E.D.
• Experience working in a retail store preferred, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Working Conditions

• Duties are usually performed standing.
• Standing may be relieved by brief or occasional periods of sitting.
• Moderate physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light to heavy objects (up to 50 lbs.).
• Work is sometimes performed in a normal store where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.