Store Clerk

Responsibilities

• Works under direct supervision and follows standard procedures to accomplish assigned tasks.
• Rings out each customer’s purchases while ensuring total customer satisfaction.
• Accurately scans and rings out all customer purchases using POS register, including cash, check, and charge transactions.
• Provides accurate change to customers.
• Follows proper procedure for closing out of register at end of shift.
• Requests additional help as needed to maintain appropriate customer service levels.
• Offers assistance to customers with large purchases as needed (e.g., carries purchases out to their cars).
• Replenishes inventory from in-store stock and incoming orders.
• Performs general housekeeping duties to maintain a professional and clean checkout area.
• Assists in maintaining general store cleanliness, including restrooms, break rooms, backrooms, and entryways.
• Responsible for daily store standards.
• Replenishes register supplies as needed.
• Answers the phone using appropriate greeting while maintaining customer service levels.
• Assists in inventory management, price marking, and merchandising of the checkout area and surrounding departments as needed.
• Reacts to potential shoplifters following company policy.
• Assists in the implementation of Kinney Standard of Presentation (Merchandising).
• Assists in ordering replacement product from the appropriate supplier.
• Assists in identifying and returning outdated or overstocked merchandise to the proper source.
• Accurately packages and prepares items for home/business delivery.
• Responsible for completing all mandatory and regulatory training programs.
• Performs other duties as assigned.