Store Cleaning Associate

About the role

Responsible for maintaining a clean and organized store environment with a focus on floor care. Cross-trained to work in multiple areas of the store to support business needs. Role models established customer experience practices with internal and external customers and supports a positive store culture through honesty, integrity, and respect.

Responsibilities

• Maintain all floor care cleanliness standards including operation of the scrubber and buffer
• Dust mopping, damp mopping, sweeping, vacuuming, dusting, and spot cleaning glass and windows
• Maintain all organizational, cleanliness, and recovery standards for the entire store (Sales Floor, Single Queue, Associate Lounge, Backroom, Restrooms)
• Adhere to all company policies concerning Health and Safety (includes refilling essential items in Lounge, Restrooms, and Front End)
• Cross-trained in other areas of the store (Backroom, Front End, Sales Floor, etc.)
• Support and respond to all Front End coverage needs
• Adhere and uphold merchandising philosophy and signage standards
• Initiate and participate in store recovery as needed throughout the day
• Adhere to all operational and loss prevention controls in accordance with company guidelines and policies including shrink reduction
• Communicate accurately and effectively with management and Associates
• Adhere to all labor laws, policies, and procedures, including Associate meal and break period policies
• Participate in safety awareness and maintain a safe environment
• Other duties as assigned

Qualifications

• Excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong organizational skills with attention to detail
• Physical stamina to perform cleaning tasks and run floor buffer and scrubber
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Strong communication skills: verbal and written; listens and responds appropriately
• Capable of lifting heavy objects with or without reasonable accommodation
• Retail customer experience preferred

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement leave
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union membership
• Referral bonuses
• Eligibility for 401(k) match, medical/dental/vision, HSA, health care FSA, life insurance, short/long term disability, paid parental leave, paid holidays/vacation/sick, auto/home insurance discounts, scholarship program, adoption assistance (based on service or hours requirements)

Pay

Starting pay range of $13.25 to $13.75 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.