Store Cleaner
At Sierra (part of TJX Companies), you’ll be part of a vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Join our Fortune 100 family—the world’s leading off-price retailer—with opportunities across our global Home Offices, Distribution Centers, and Retail Stores (TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx).
About the role
Responsible for maintaining a clean and organized store environment with a focus on floor care. Cross-trained to support multiple areas of the store to meet business needs.
Responsibilities
- Operate scrubber and buffer, dust mop, damp mop, sweep, vacuum, dust, and spot-clean glass and windows.
- Adhere to all operational, merchandise, and loss prevention standards.
- Role model established customer experience practices with internal and external customers.
- Support and embody a positive store culture through honesty, integrity, and respect.
- Maintain all floor care cleanliness standards, including equipment maintenance.
- Maintain organizational, cleanliness, and recovery standards for the entire store (Sales Floor, Single Queue, Associate Lounge, Backroom, and Restrooms).
- Adhere to all company Health and Safety policies, including refilling essential items in the Lounge, Restrooms, and Front End.
- Cross-trained in other store areas (Backroom, Front End, Sales Floor, etc.).
- Support and respond to all Front End coverage needs.
- Uphold merchandising philosophy and signage standards.
- Initiate and participate in store recovery as needed throughout the day.
- Adhere to operational and loss prevention controls, including shrink reduction.
- Communicate accurately and effectively with management and Associates.
- Adhere to all labor laws, policies, and procedures, including meal and break period policies.
- Participate in safety awareness and maintain a safe environment.
- Perform other duties as assigned.
Requirements
- Excellent customer service skills.
- Able to work a flexible schedule to support business needs.
- Strong organizational skills with attention to detail.
- Physical stamina to perform cleaning tasks and operate floor buffer and scrubber.
- Capable of multi-tasking and responding appropriately to changes in direction or unexpected situations.
- Strong verbal and written communication skills; listens and responds appropriately.
- Capable of lifting heavy objects with or without reasonable accommodation.
- Works effectively with peers and supervisors.
- Retail customer experience preferred.
Benefits
- Associate discount.
- Employee Assistance Program (EAP).
- Smoking cessation and bereavement support.
- 401(k) Associate contributions.
- Child care and cell phone discounts.
- Pet and legal insurance.
- Credit union membership.
- Referral bonuses.
Those who meet service or hours requirements are also eligible for:
- 401(k) match.
- Medical, dental, and vision coverage.
- Health Savings Account (HSA).
- Health care Flexible Spending Account (FSA).
- Life insurance.
- Short- and long-term disability coverage.
- Paid parental leave.
- Paid holidays, vacation, and sick time.
- Auto and home insurance discounts.
- Scholarship program.
- Adoption assistance.
All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.
Pay
Starting pay range: $15.00 to $15.50 per hour. Actual starting pay is determined by relevant skills, qualifications, and experience.