Store (Brand) Manager

Duties & Responsibilities

• Lead store talent acquisition and talent development; including but not limited to direct recruiting, partnership with Recruiting Department, training new team members and ongoing development plans for store associates.
• Build strong partnership with Clinical services.
• Analyze daily/weekly/monthly/quarterly reports to ensure all staff members are achieving desired goals.
• Communicate effectively and build a strong partnership with the Support Center and Human Resources.
• Execute simple customer repairs, assemble lenses into frames and edge stock lenses to expedite delivery of eyeglasses, and ensure customer orders are delivered accurately and on time.
• Ensure brand standards are met in the lab area, and notify management of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Keep track of delivery time commitments to patients (Now Service, Ready When Promised) to ensure 100% compliance.
• Other duties as assigned and required.

Key Qualifications

• You have an associates degree or 2 years of store management experience.
• Having a valid ABO/NCLE Certification as required by state law is preferred.
• Must be willing to earn certification within the first year of employment.
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You’re knowledgeable on talent acquisition, talent development and HR processes.
• You are passionate about outstanding customer/patient care and eager to share that passion with others.
• You have a strong interest in learning, embracing and fostering innovation among your team.
• You are knowledgeable about MS Word, Google Docs, etc.
• Optical experience is a plus.

About Us

Stanton Optical is among the nation’s fastest growing, full-service retail optical centers. We are dedicated to offering customer service and quality eyewear at affordable prices to our patients and customers. As a leading optical retailer, we offer some of the nation's most desirable optical brands. Our team members share and support the Vision, Mission and Values of our parent company, Now Optics.

Why Join Our Winning Team?

• We are the fastest growing, founder-led, and privately owned eye care provider in the United States.
• We believe quality eye care should be easy, accessible, and affordable for all people.
• We offer a flexible, dynamic work environment where we foster innovation and creativity.
• We encourage you to be proactive in sharing the great ideas you have to improve the business.
• Eligible employees enjoy great benefits such as medical, dental, and prescription drug coverage, company paid life and short-term disability coverage and free eyeglasses.
• We also offer identity theft protection, pet insurance, and much more.
• Paid time off that increases with seniority.
• Professional development and promotion opportunities.
• Employee recognition programs.
• Employee Assistance Program (EAP).
• Employees get 2 free eyeglasses (no dollar limit) every year, and Friends and Family discounts on our products!
• We offer competitive variable compensation opportunities and commission on sales.

Qualifications

• You have an associates degree or 2 years of store management experience.
• Having a valid ABO/NCLE Certification as required by state law is preferred.
• Must be willing to earn certification within the first year of employment.
• You have demonstrated leadership ability with at least three years of experience in a fast paced retail environment.
• You have the skills necessary to communicate effectively with a diverse group of people.
• You have the ability to multitask, prioritize and be flexible with changing business needs in a team environment.
• You’re knowledgeable on talent acquisition, talent development and HR processes.
• You are passionate about outstanding customer/patient care and eager to share that passion with others.
• You have a strong interest in learning, embracing and fostering innovation among your team.
• You are knowledgeable about MS Word, Google Docs, etc.
• Optical experience is a plus.

Equal Opportunity Employer

Now Optics d/b/a Stanton Optical Brand is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at our company are based on business needs, job requirements and individual qualifications, without regard to actual or perceived race, color, religion, sex (including pregnancy), national origin, age, disability or certain classifications based on genetic information, or any other characteristic protected by federal, state, or local laws, regulations or ordinances.