Store Associate

This position is essential to the success of our retail stores. Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions.

About the role

Store Associates are expected to promptly resolve customer concerns, ensure maximum client satisfaction, and stay up-to-date with product features while maintaining the high quality and visual standards of the products and store. The role involves achieving excellent customer service while consistently meeting the store’s sales goals.

This is a part-time position located at Store #8638: 1530 N Pacific Hwy, Ste 17, Woodburn, OR 97071. The starting pay rate is $17/hr.

Duties involve contact with customers (including minors), handling cash and payments, accessing electronic equipment, managing personal information, and safeguarding store merchandise. A criminal history review is required for this role.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products, as needed, to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load/unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for an employment work visa now or in the future
• Able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion, with or without reasonable accommodation
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation

Preferred Qualifications

• Valid, unrestricted Driver’s License
• High School diploma or GED
• At least one (1) year of experience working in delivery, retail, or customer service
• Previous work experience selling paint and paint-related products
• Previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Benefits

Sherwin-Williams offers a wide range of world-class benefits designed to support employees and their families, including:

• Retirement and financial planning
• Healthcare and total well-being programs
• Flexible benefits to enhance daily life
• Career development opportunities, including learning and skill growth
• Inclusive team environment and community commitment

A general description of benefits can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings eligible for hire.

Pay

The starting pay rate for this part-time position is $17/hr. Compensation decisions are based on factors such as skill sets, experience, training, and business needs. The disclosed range estimate has not been adjusted for geographic differentials.

Schedule

This role requires availability to work all scheduled hours, which may include evenings and weekends.