Store Associate

Store #7086 – 14041 NE Woodinville-Duvall Rd, Woodinville, WA 98072. Part-time role starting at $22.00/hour; bilingual fluency in Spanish and English preferred.

About the role

Store Associates work closely with wholesale and retail customers to determine their needs, answer questions about Sherwin-Williams products, and recommend the right solutions. Associates promptly resolve customer concerns, maintain product knowledge, and uphold high visual and operational store standards while meeting sales goals. The position involves customer interaction, handling cash and payments, accessing electronic equipment, and safeguarding store merchandise and personal information. A criminal history review is required to protect the business, its operations, and the safety of customers and employees.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Build productive trust relationships with wholesale and retail customers
• Process sales transactions accurately and consistent with policies and procedures
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis
• Maintain precise work order files and formulas
• Pull appropriate products from the sales floor or warehouse
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Clean store equipment
• Load and unload delivery trucks
• Assist in making deliveries, as needed
• Maintain in-stock and presentable condition of assigned areas
• Remain knowledgeable on products offered and discuss available options
• Comply with inventory control procedures
• Suggest ways to improve sales

Requirements

• Must be at least eighteen (18) years of age
• Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
• Able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
• Willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
• If internal to Sherwin-Williams, must have received at least a “meets expectations” (3) rating on the most recent performance appraisal
• If internal to Sherwin-Williams, must have completed all HR Cloud eLearning courses required for your current position

Preferred Qualifications

• Valid, unrestricted Driver’s License
• High School diploma or GED
• At least one (1) year of experience working in a delivery, retail, or customer service position
• Previous work experience selling paint and paint-related products
• Previous work experience operating tinting and mixing equipment
• Ability to read, write, comprehend, and communicate in more than one language
• Ability to read, write, comprehend, and communicate in Spanish

Benefits

Part-time regular employees not covered by a collective bargaining agreement are eligible for:

• Health benefits, including prescription savings and virtual physician visits
• Retirement and saving benefits
• 0-9 paid holidays throughout the calendar year
• Paid sick leave accrual: 1 hour per every 40 hours worked (Washington state); 1 hour per every 30 hours worked (Seattle, WA)
• 4 workweeks of paid Military leave for employees who are absent from work due to service in the uniformed services
• 5 days of paid Bereavement Leave following the death of an immediate family member; 3 days for any other family member
• Paid vacation after the first year of hire, consistent with Sherwin-Williams part-time vacation policy

Pay

Starting at $22.00 hourly.

Schedule

Part-time; may include evenings and weekends.